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Fenix Parts Inc
Hurst, TX, United States
Fenix Parts stands at the helm of the automotive industry as a leading national reseller of original (OEM) automotive products. With over 25 years of industry presence and a robust network of 30 operational locations across the United States, we are committed to delivering exceptional quality and service to our customers. As our organization exper
Job Source: Fenix Parts IncTexas Wesleyan University
Fort Worth, TX, United States
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and other IT programs that keep the campus running smoothly. Federal Work-Study Awarded students preferred. Essential Duties and Resp
Job Source: Texas Wesleyan UniversityD.R. Horton
Arlington, TX, United States
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for hom
Job Source: D.R. HortonRadiology Associates of North Texas
Fort Worth, TX, United States
Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, so
Job Source: Radiology Associates of North TexasWest Shore
Fort Worth, TX, United States
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award
Job Source: West ShoreDeluxe Corporation
Fort Worth, TX, United States
This is a HYBRID role located at: 100 Throckmorton St., Fort Worth, TX BENEFITS ELIGIBILITY -> DAY 1 WHO YOU ARE: Are you resourceful? Do you enjoy being the subject matter expert and sharing that knowledge to help others? Do you communicate in a way that non-technical users will understand? ABOUT US: Deluxe Merchant Services (http://www.delux
Job Source: Deluxe CorporationMarriott
Grapevine
**Job Number** 24082464 **Job Category** Information Technology **Location** Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Educate users regarding procedures for securing Personal Ide
Job Source: MarriottM3 Networks
Southlake, TX, United States
Helpdesk Technician 1 85% Work from Home - 15% Onsite, Must be in the Dallas Fort Worth Area. Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?" What this role will entail: Serve as first point of contact for customers seeking technical support ov
Job Source: M3 NetworksFort Worth
This is a HYBRID role located at: 100 Throckmorton St., Fort Worth, TX
BENEFITS ELIGIBILITY -> DAY 1
WHO YOU ARE:
Are you resourceful? Do you enjoy being the subject matter expert and sharing that knowledge to help others? Do you communicate in a way that non-technical users will understand?
ABOUT US:
Deluxe Merchant Services (eluxe.com/) (formerly known as First American by Deluxe (irst-american.net/) ) is an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.
Follow us on Deluxe LinkedIn (inkedin.com/company/deluxe/posts/?feedView=all) or First American by Deluxe LinkedIn (inkedin.com/company/firstamerican/posts/?feedView=all)
RESPONSIBILITIES:
+ Ensures proper computer operation so that end users can accomplish business tasks
+ Receive, prioritize, document, and actively resolve requests
+ Document name, department, contact information, and nature of problem or issue in ticketing system
+ Document successful and unsuccessful decisions made, actions taken, and resolution
+ Perform hands-on fixes at the desktop level, including installation/maintenance of PCs, printers, monitors, telephone desk sets, installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
+ Escalate problems to the appropriately experienced analyst, engineer or developer
+ Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
BASIC QUALIFICATIONS:
+ Education and Experience: Bachelor's degree in Computer Science OR related field AND 0 years of experience
+ 2 years equivalent work experience in help desk or desktop technical support role
+ Knowledge of basic computer hardware, including PCs, network-attached printers and Ethernet switches
+ Experience supporting user account management with Microsoft Active Directory
+ Ability to conduct research into a wide range of computing issues as required
+ Extensive application support experience with Microsoft Office
+ Experience with desktop and server operating systems
+ Must be 18 years of age or older
PREFERRED QUALIFICATIONS: (desired but not required)
+ CompTIA A+, Network +, and Help Desk Institute (HDI) Certifications
+ Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills
+ Ability to effectively prioritize and execute tasks in a high-pressure environment
+ Exceptional written/oral communication skills as well as customer service skills
+ Experience working in a team-oriented, collaborative environment
+ Ability to present ideas in user-friendly language
+ Ability to absorb and retain information quickly
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https:////www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .
Email Alert for Help Desk Technician_ jobs in Fort Worth
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