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Alorica
San Antonio, TX, United States
Position: Bilingual Customer Service Representative Location: 10940 Laureate Dr, San Antonio, Tx, 78249, US Terms: Full-time Pay: $17/hr plus $1 differential if Qualified for Bilingual Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at
Job Source: AloricaKemper
San Antonio, TX, United States
Location(s) San Antonio, Texas Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional chal
Job Source: KemperIBEX
San Antonio, TX, United States
Overview We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have deliver
Job Source: IBEXTEKsystems
San Antonio
Description: Contribute to the resolution of sensitive customer inquiries and complaints telephonically. Partner with management and other internal partners to resolve issues/complaints. Determine appropriate course of action and documenting all phone interactions as well as the outcome of the resolution in the system of record. Will be communicati
Job Source: TEKsystemsTri-Starr Talent
SAN ANTONIO
Bilingual Customer Service Representative Pay Rate: $20/hr. Duties/Responsibilities: Answers incoming calls, takes information, refers calls to proper departments. Provides information regarding city services, functions, attrac...
Job Source: Tri-Starr TalentGetixHealth
San Antonio, TX, United States
Position Responsibilities Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts Gathering information, performing research and resolving customer inquiries Communicate appropriate options for resolution in a timely manner Inform customers/patients about services available, and assess th
Job Source: GetixHealthPls Financial Services, Inc.
San Antonio, TX, United States
Overview PLS®: People. Location. Service PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial product
Job Source: Pls Financial Services, Inc.SMI USA
San Antonio, TX, United States
Systems & Methods, Inc. (SMI) BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME ASSIGNMENT!! Inbound Call Center SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI re
Job Source: SMI USASan Antonio, TX, United States
Overview
We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.
About the role:
We are looking for people who are empowering, have problem solving skills and are able to turn any situation into an incredible experience. Join a growing team that is focused on an exciting business!
This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.
If you don't meet all of the qualifications but have a passion for learning, are a go-getter and work well under pressure, APPLY! We will reach out to you and have an open discussion about this role and how you might fit.
Responsibilities
Your day-to-day will involve:
Duties include, but are not limited to:
Selling and/saving products and services
Negotiating and completing save/service order requests from customers
Working with customers patiently, tactfully and efficiently
Accurately computing and quoting various fees and adjustments.
Providing options to the customer based on product and service needs
Full range of billing and collections duties
Full range of repair resolution duties
Qualifications
Some things we consider critical for this role: Applicants must be fluent in Spanish and English
Schedule flexibility
Experience in a customer focused role
Outstanding communication and listening skills
Ability to work independently and make solid decisions
Energetic
Professional
History of excellent work attendance
Basic math skills, data entry skills, and sales aptitude
Must haves for this job: High school diploma or the equivalent
18 Years of age or older
Job Type: Full-time
Salary: $15.00 per hour
Benefits: 401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Shift: 8 hour shift
Email Alert for Bilingual Customer Service jobs in San Antonio, TX, United States
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