Benefits Administration Manager

Charlotte, NC, United States

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for management of the administration of the Company's benefit programs, including health programs, life insurance, disability insurance, dental insurance, vision plans, 401(k) and related plans, pension benefits, severance administration, and benefit payment administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Assist in design, development of Employee Benefit programs and develops recommendations to support new and modified programs. Execute open enrollment by working with HRIS team to prepare, test and audit enrollment system and teammate elections. Focus is on long-term operational planning and performance.

2. Effectively manage staff to ensure environment that fosters collaboration and growth to team members and service as subject matter expert for all benefit related issues. Sets the team's direction and communicates individual and team priorities. Makes leadership decisions within established policies and procedures with senior leaders on highly complex and sensitive benefit related issues.

3. Define, document, develop, implement and modify internal benefit processes, standard procedures and practices and implement strategies to deliver the perfect teammate experience.

4. Ensures that controls are in place, monitored, documented and reported to avoid risks to the plans. Manage administration for full scope of benefits plans (medical, dental, RX, vision, life insurance, spending accounts, disability, voluntary benefit, qualified and non-qualified benefit plans) to ensure company compliance with provisions of ERISA.

5. Oversee Pension Administration for accuracy and implement procedures and processes for accountability and quality while ensuring all aspects of the Plan Document and applicable laws are followed.

6. Lead effort to build out and enhance new work streams geared toward operational efficiencies and automation of deliverables while reducing potential risks.

7. Analyze information to identify root causes and propose innovative, realistic and practical solutions. Identify trends and proactively implement solutions risks. Collaborate with the HRIS to identify system problems, resolutions and system enhancements.

8. Provide coordination of and support on legal and regulatory compliance issues, helping managers to understand the regulatory risks involved in noncompliance. This includes issues such as Employee Retirement Income Security Act, (ERISA), and Health Insurance Portability and Accountable Act (HIPAA) and interpretation of plans and policies. Participates as active Benefits Plan Committee secretary.

9. Act as Service Manager for Benefits-related vendors

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in related field

2. 10+ years of experience in administering welfare benefit plans and retirement plans

3. 6+ years supervisory experience

4. Presentation, facilitation and training skills

5. Ability to analyze problems and develop solutions

6. Ability to interact with various levels of leadership team

7. Ability to influence others at senior levels to adopt a new perspective related to benefits.

8. Demonstrate proficiency in basic computer applications such as MS Office products

9. Ability to use exceptional judgement and decision making skills with strong time management and prioritization abilities.

10. Ability to travel, occasionally overnight

EDUCATION AND EXPERIENCE

Bachelors Degree

6+ years of experience (Preferred)

CERTIFICATIONS, LICENSES, REGISTRATIONS

Certified Employee Benefits Specialist (Preferred)

PHR/SPHR (Preferred)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Crump Life Insurance supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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