Education Consultant
Mission, KS, United States
Founded in 2011, 51Talk is a global leading corporation providing an online English education platform. As a publicly listed multinational corporation worldwide, we specialize in 1-on-1 online English language education, empowering students globally through personalized learning experiences. At 51talk, we're dedicated to excellence in education and passionate about empowering our students to achieve their dreams.
Job Description Establish a good relationship with paid users through telephone and online communication according to the company's standard procedure and actively provide periodic one-to-one learning services to paid users.
Supervise paid users’ learning, provide feedback and suggestions, address users' problems during the learning process, and help students achieve their learning goals.
Be responsible for the renewal performance of paid users and improve the renewal rate.
Complete work plans and monthly renewal sales tasks on time and maintain the student database.
Improve customer satisfaction and expand customer resources, as well as promote recommendations and referrals among users.
Regularly participate in meetings and training sessions, complete daily sales reports, and fulfil other assigned tasks.
Undertake and complete any other tasks related to the effective delivery of the job expected of an Education Consultant, as determined and directed by the Company from time to time.
Job Qualifications Bachelor's degree or, at a minimum, a Diploma in any field.
Fresh graduates and young and vibrant candidates are encouraged to apply.
Required language(s): English and Mandarin. Hokkien speakers would be an advantage.
Previous experience in an outbound call centre or a related sales position is preferred.
Excellent communication and interpersonal skills.
5 working days per week
Competitive package of commission, incentives, and bonus
EPF, SOCSO, medical, optical, and dental reimbursement
Annual leave, medical leave, public holiday, etc
Opportunities for career development and training
Young and vibrant culture
Your application will include the following questions: Which of the following languages are you fluent in?
What's your expected monthly basic salary?
How much notice are you required to give your current employer?
51Talk is a leading online English teaching platform that provides high-quality language education to students all over the world. Founded in 2011, it has become one of the largest online English language education providers in the world, serving millions of students and employingthousands of qualified English teachers globally, and 51Talk has been listed in NewYork Stock Exchange (NYSE) since year 2016. 51Talk offers a wide range of courses, including general English, business English, test preparation, and more. The courses are designed to meet the needs of individual learners, with customized learning plans, interactive lessons, andreal-time feedback from experienced teachers.
Mission:
To provide accessible and affordable English education to students of all ages andskill levels.
Vision:
To be recognized as a highly respectable online education platform for centuries
Background:
51Talk is a leading online English teaching platform that provides high-quality language education to students all over the world. Founded in 2011, it has become one of the largest online English language education providers in the world, serving millions of students and employingthousands of qualified English teachers globally, and 51Talk has been listed in NewYork Stock Exchange (NYSE) since year 2016. 51Talk offers a wide range of courses, including general English, business English, test preparation, and more. The courses are designed to meet the needs of individual learners, with customized learning plans, interactive lessons, andreal-time feedback from experienced teachers.
Mission:
To provide accessible and affordable English education to students of all ages andskill levels.
Vision:
To be recognized as a highly respectable online education platform for centuries
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What can I earn as an Education Consultant
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