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General Manager

Dallas, TX, United States

POSITION SUMMARY:

The General Manager with The ONE Group is responsible for leading, educating, motivating and energizing the team to be the BEST restaurant in every market we operate by delivering exceptional and unforgettable guest experiences to every guest every time!

This position is also responsible for the entire operation and financial performance of the restaurant and/or outlets. The GM must be able to clearly distill information to staff and Director of Operations.

This position comes with an experience based salary starting at  $110k

25% of base salary in bonus opportunities

21k annually in monthly kicker bonuses

Comprehensive benefits

401k

Employee Assistance Program

Limitless growth opportunities

DUTIES & RESPONSIBILITIES:

Operations Management

Manage, lead and mentor Managers and Staff

Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy

Maintain overall vision – business and marketing objectives

Develop risk management and mitigation strategies

Represent The ONE Group in investigating, answering, and settling grievances

Maintain all corporate mandates

Update and track daily reports

Staffing and Team Development

Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth

Interview, screen, and recruit job applicants

Coach, train and develop management and hourly staff

Responsible for Team performance – morale, productivity, energy

Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines

Demonstrate a positive example. No consumption of alcohol

Fiscal Responsibility

Monitor activities and expenses

Set and monitor sales forecasts and profitability reports

Keep Director of Operations informed of sales and key issues

Increasing sales through marketing, networking and incentives for staff to raise guest check average

Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF).

Reviews monthly profit and loss statement and acts on all variances

Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and controls of beverage costs

Marketing & Guest Relations

Develops new marketing ideas and concepts with Marketing team

Maintain relationships with “regulars”, VIPs, influencers and key people in the industry

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:

Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million

Expert knowledge of all Restaurant computer systems

Excellent management, delegation and presentation skills

Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative solution generation skills

A strong financial acumen and proven ability to successful manage budgets and P&L

We use eVerify to confirm U.S. Employment eligibility.

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