General Manager
Dallas, TX, United States
POSITION SUMMARY:
The General Manager with The ONE Group is responsible for leading, educating, motivating and energizing the team to be the BEST restaurant in every market we operate by delivering exceptional and unforgettable guest experiences to every guest every time!
This position is also responsible for the entire operation and financial performance of the restaurant and/or outlets. The GM must be able to clearly distill information to staff and Director of Operations.
This position comes with an experience based salary starting at $110k
25% of base salary in bonus opportunities
21k annually in monthly kicker bonuses
Comprehensive benefits
401k
Employee Assistance Program
Limitless growth opportunities
DUTIES & RESPONSIBILITIES:
Operations Management
Manage, lead and mentor Managers and Staff
Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
Maintain overall vision – business and marketing objectives
Develop risk management and mitigation strategies
Represent The ONE Group in investigating, answering, and settling grievances
Maintain all corporate mandates
Update and track daily reports
Staffing and Team Development
Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
Interview, screen, and recruit job applicants
Coach, train and develop management and hourly staff
Responsible for Team performance – morale, productivity, energy
Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
Demonstrate a positive example. No consumption of alcohol
Fiscal Responsibility
Monitor activities and expenses
Set and monitor sales forecasts and profitability reports
Keep Director of Operations informed of sales and key issues
Increasing sales through marketing, networking and incentives for staff to raise guest check average
Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF).
Reviews monthly profit and loss statement and acts on all variances
Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and controls of beverage costs
Marketing & Guest Relations
Develops new marketing ideas and concepts with Marketing team
Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million
Expert knowledge of all Restaurant computer systems
Excellent management, delegation and presentation skills
Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative solution generation skills
A strong financial acumen and proven ability to successful manage budgets and P&L
We use eVerify to confirm U.S. Employment eligibility.
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