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The One 23 Group
Fort Lee, NJ, United States
Job Description Job Description Description: At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, unde
Job Source: The One 23 GroupHealth Recovery Solutions, Inc.
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This inter
Job Source: Health Recovery Solutions, Inc.United States Army
Manhattan, NY, United States
Job Overview: Join our team as a Network Communications Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber a
Job Source: United States ArmyUnited States Army
Manhattan, NY, United States
Job Overview: Join our team as a Network Communications Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber a
Job Source: United States ArmySolomon Page
New York, NY, United States
We are hiring an IT Service Desk Support Analyst to join a top beauty brand in NYC. This will be a 6-month contract role with potential to extend and will be based in office on a hybrid schedule. Ray Rate: $33/HR Responsibilities: Deliver friendly, courteous, patient, timely and outstanding service to all staff. Maintain detailed records of sup
Job Source: Solomon PageIIT
New York, NY, United States
If you are unable to click on links above to submit resume, you may email your resume to [email protected] Subject= IIT Career Site/Resume for JobID=15269 (Computer Support Specialists) in New York NY 10004 (SJU) Estimated Length: 12 months M-F, 37.5 hours per week Requirements Job Description/Duties The Business Requirements Analyst’s role is to
Job Source: IITManpower Group Inc.
New York, NY, United States
Computer Support Technician Pay $30-35hr Duration 2 months Location NY, NY, 10010 **** Hybrid-remote Our client is seeking a Computer Support Technician to provide technical and customer assistance to customers, such as orienting them to learning management system, survey system and other computer resources, and resolving common customer probl
Job Source: Manpower Group Inc.ManpowerGroup
New York
**Computer Support Technician** **Pay $30-35hr** **Duration 2 months** **Location NY, NY, 10010** Hybrid-remote** **Our client is seeking a Computer Support Technician to provide technical and customer assistance to customers, such as orienting them to learning management system, survey system and other computer resources, and resolving common cust
Job Source: ManpowerGroupnew york city, ny
Specific Gravity Group, Inc. (SpecGravity) works exclusively with multiunit hospitality and retail brands globally, and is currently hiring for an On-Site IT Support person to join our team in New York City, with experience specifically in supporting technology within Hospitality (Fast Casual, Full Serve, Quick Server, etc.) organizations.
*This role is onsite, with a Wednesday - Sunday, 1pm-10pm schedule*
We're looking for a Full Time individual to join the team, with a specific concentration on Hospitality Systems Administration (Network, AV, POS, KDS, Surveillance, etc.) and POS Management. This is the perfect role for someone with a background in supporting the Hospitality or Retail technology in a brand, looking to work freely and collaboratively with a team and client, moving their career forward as a Systems Administrator, in an ever changing environment. This individual will work one on one with clients and end users daily, and make impactful decisions on a regular basis, and have the opportunity to engage in short and long term projects.
With clients across the US, and rapidly scaling and growing, this position's responsibilities can vary, but will encompass all areas of IT infrastructure, from Network, AV, and Surveillance, to Point of Sale, Menu Updating, Third Party Delivery, and KDS.
Responsibilities:
Provide onsite support for various client systems (POS, AV, Network, Laptop/Desktop, etc.);
Answer IT service desk calls, emails, chats, and text, maintaining tickets in the ticketing system (Connectwise);
Create, update, and close tickets / incidents and service requests;
Adhere to and/or create IT processes and SOP's;
Dispatch as necessary to fix issues;
Manage, maintain, troubleshoot and support POS, networks, hardware, software, and other related peripherals in client environments;
Install and support new desktops, laptops, POS, servers, networks, surveillance system, AV, and wireless systems;
Review and respond to remote monitoring and management (RMM) system alerts and notifications;
Requirements:
4 years experience in a technical support role providing service desk IT support, POS support, network support, etc. troubleshooting Hospitality or Retail end-user issues with hardware and software;
2 years experience working in Hospitality or Retail
Previous experience with ticketing systems or issue tracking software;
Experience Monitoring, Alerting, and taking Proactive action;
Experience with POS hardware and software installation, support, and maintenance;
Experience supporting and installing Windows and Mac hardware and software;
Excellent time management, communication, and customer service skills;
Ability to act independently, with initiative in a customer environment, as well as the ability to engage and collaborate with other IT Service and support teams to find and implement resolutions;
Impeccable attention to detail;
Job Type: Full-time
Experience Requirement:
Hospitality or Retail IT Support: 4 years
POS Support Experience
Preferred Experience:
Experience working with Hospitality end users;
Experience with email systems (Exchange, Office 365, GSuite);
Experience with networks;
Experience with A/V systems;
Specific Gravity Group focuses on providing fully managed technology operations and infrastructure support for emerging brands without an IT department, and a co-managed option for brands with a small or single person IT department in need of extra support. SpecGravity works with Hospitality and Retail brands of all sizes, typically with a 30 location minimum with no maximum number of locations. SpecGravity has proven experience tackling complex NSO (New Store Opening), Rollouts, Field Support, Cybersecurity, and General IT Support nationally, and is seeking a Hospitality Technology Infrastructure Support Engineer to join the team and continue its track record of excellence as it grows and expands.
Email Alert for Hospitality IT Support jobs in new york city, ny
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