Executive Account Director, Strategic Accounts
San Francisco, CA, United States
LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.
Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.
The Executive Account Director, Strategic Accounts, will partner closely with Strategic Account Executives and Customer Engagement Managers to provide end to end account management and partnership to our most critical and high value clients. The Executive Account Directors are the ultimate account owners for a list of named existing top tier clients, and are responsible for executive relationships, thought leadership and account planning. The Executive Account Director advocates for both our customers and LiveRamp by being able to clearly relay LiveRamp capabilities and marshall LiveRamp resources to fulfill clients needs and solve client problems with LiveRamp solutions.
The Executive Account Director is an individual contributor role with an all up revenue goal for both renewals and upsells.
You will:
Focus on revenue retention, value realization, and accelerating revenue within existing LiveRamp accounts.
Executive Account Directors will have a list of existing accounts which they are responsible for value realization, account planning, identifying and pursuing revenue growth opportunities. You will become a thought partner and strategic advisor to LiveRamp's largest brands, managing executive relationships and being the strategic account owner. All of this is done alongside internal LiveRamp partners who are key to your ability to succeed.
You have:
A minimum of 5 years' Enterprise selling experience in a quota carrying role or in account relationship management and growth.
Knowledgeable about the AdTech ecosystem, including the evolving regulatory laws (e.g. CCPA, GDPR), and LiveRamps CVP (Customer Value Proposition) in the market.
Regularly prepare and deliver client-facing and internal QBRs, account planning sessions, renewals and upsell negotiations.
Consistently exceed quarterly revenue targets within a specified region or list of named accounts.
Consistently generate pipeline to ensure healthy quarterly pipeline coverage.
Meet and exceed all quarterly and annual revenue quotas.
Own the renewal, upsell, downsell cycles - and partner expertly with internal partners
Develop and execute on strategic revenue growth business plan
Maintain accurate and current account forecasting within internal sales tools.
Ensure 100% customer satisfaction and retention.
Commerce Media Network experience preferred but not required
Benefits :
People : work with talented, collaborative, and friendly people who love what they do.
In-Office Food : enjoy catered meals, boundless snacks, and the occasional food truck.
Fun : we host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony : flexible paid time off, options for working from home, and paid parental leave.
Whole Health Package : medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month.
Savings : our 401K matching plan helps you plan ahead.
RampRemote : a comprehensive program to assist you in setting up a home office that works for you
Location : Remote
The approximate annual base compensation range is $128,000 to $170,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
More about us:
LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.
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