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Pro Mach, Inc
Charlotte, NC, United States
** Team Leader** **Job Category****:** Operations/Administration **Requisition Number****:** TEAML005196 Showing 1 location **Job Details** **Description** Roberts PolyPro, based in Charlotte, NC, manufactures plastic packaging handles and components for the world's largest consumer products companies. Roberts converting mach
Job Source: Pro Mach, IncJenis Splendid Ice Creams LLC.
Charlotte, NC, United States
Job Description Job Description "In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.39 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In North Carolina, if the average hourly earnings of
Job Source: Jenis Splendid Ice Creams LLC.Jenis Splendid Ice Creams LLC.
Charlotte
Job Description Job Description "In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.39 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In North Carolina, if the average hourly earnings of
Job Source: Jenis Splendid Ice Creams LLC.Knapheide Truck Equipment
Midland
Job Description Job Description Knapheide Truck Equipment Center (KTEC) in Midland, NC is looking to hire a full-time Team Leader to delegate, coordinate, and execute the production of custom-built work truck bodies and equipment. This full-time position works Monday - Friday from 8:00 AM - 5:00 PM; overtime as needed or required. Reasons t
Job Source: Knapheide Truck EquipmentJenis Splendid Ice Creams LLC.
Charlotte
Job Description Job Description "In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.39 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In North Carolina, if the average hourly earnings of
Job Source: Jenis Splendid Ice Creams LLC.Jenis Splendid Ice Creams LLC.
Charlotte
Job Description Job Description "In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.39 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In North Carolina, if the average hourly earning
Job Source: Jenis Splendid Ice Creams LLC.Jenis Splendid Ice Creams LLC.
Charlotte
Job Description Job Description "In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.39 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In North Carolina, if the average hourly earnings of
Job Source: Jenis Splendid Ice Creams LLC.Goodwillky
Matthews, NC, United States
** Team Leader** **Job Category****:** Retail **Requisition Number****:** TEAML03889 Showing 1 location **Job Details** **Description** Goodwill Industries of Kentucky is looking for a high energy, positive attitude, team-minded Team Leader to join our team! This position is essential for the success of our retail store opera
Job Source: GoodwillkyCharlotte, NC, United States
**Job position**
**Online Media Team Leader**
**#BeHappier**
**Top Reasons to work with TDCX**
* 25 years of experience and more than 200 industry awards
* Work with international talents
* Exposure to the world's most loved brands
* Premium and Instagrammable workspaces
* Career development programs. Yes! Opportunities to move sideways or to leadership positions will be there for those who overachieve expectations
* #BeHappier culture where everyone is a family
* Full payment of salary and benefits from day one, including training and onboarding time (24.000K fix + bonus + benefits)
* Electable perks such as: Restaurant tickets, health insurance, and gym membership
* Life Insurance
* Continuous learning is encouraged to help you grow
* You will be working from our office in Poblenou which is walking distance from the beach (M-F: 13:00 - 22:00hs)
* Permanent contract
* Starting date: 27/04/2021
* Fun engagement activities to get to know your colleagues
* Free coffee and tea with fresh daily fruit
* A sunny terrace with ping pong
* Health and wellness activities to stretch away the stress
* 24 vacations days per year
* Get in quickly thanks to our highly accessible central location. Onsite parking for bicycles included
* We also offer a modern working environment and free Spanish lessons to help you immerse into the Barcelona life
The Online Media Team Lead will report into the Operation Manager Jose and supervise, mentor, and coach a regional support team of multilingual Account Managers to ensure clients are well-supported, issues are properly handled, and team performance is measured against a set of objectives. At times, the Team Lead may be called in to manage relationships with customers and serve as a trusted advisor and consultant. The Online Media Team Lead will leverage their knowledge of online media, superior communication, relationship building skills, and analytical abilities to provide consultative support to their team, and to help our clients execute against their branding objectives using our client's products. The Online Media Team Lead will act as the point of escalation for the internal teams for their region and will partner closely to ensure constant improvement of the overall support program.
* Directly manage the day-to-day operations of the team with the ability to grow and scale as necessary
* Manage escalations and participate directly in all aspects of client support to ensure customer and member satisfaction
* Routinely mentor, coach, and develop the multilingual team Inspire and motivate team, and bring innovation to the client support processes to ensure process improvement
* Ensure major client issues are escalated appropriately to our client's point of contact
* Partner with different departments and areas to troubleshoot issues flagged by supported customers
* Provide a monthly summary outlining team performance against metrics, successes, challenges, and future focus areas
* Advise on media creative and content quality and development to maximize performance and delivery
* Support customer communication and education including a best-in-class onboarding experience and ad hoc education needs
* Ability to troubleshoot client issues that arise from using self-serve products
You will be put through a very dynamic 3-4 weeks onboarding and training plan on modern customer service techniques, management, shadowing sessions with your peers, and state-of-the-art product knowledge and CRM systems. (By the way, be ready to make some good friends during this time!)
* Fluent in English
* 2+ years of client-facing experience in advertising sales, marketing, consulting, or media
* Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
* 2+ years of successful team lead or management experience
* Ability to challenge team members and be challenged to achieve team goals
* Excellent communication, organizational, and client-service skills
* Ability to work effectively with clients and cross-functional teams
* *Applicants must have a valid EU passport/Working Visa
We serve some of the worlds best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
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Online Media Team Leader Spain 13-Apr-2021 jobs in Charlotte, NC, United States
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