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Decision Point Healthcare
Boston, MA, United States
We’re looking for a highly motivated individual to join our Customer Success team. This candidate will be focused on implementing and servicing our health plan and provider network customers. The role is suited for individuals that have a background in health plans, health plan data, member experience, quality measures and/or care management and ar
Job Source: Decision Point HealthcareFunnel
Boston, MA, United States
Customer Success Manager As a Customer Success Manager at Funnel, you will own a portfolio of mid-market level customers and work to become their trusted advisor as you enable them to handle, analyze and optimize their data. If you love to solve advanced data use cases, consult existing customers on how to optimize their tools, and want to be part
Job Source: FunnelTines
Boston, MA, United States
Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connect
Job Source: TinesTines
Boston, MA, United States
Startup equity & extended exercise window Matching retirement plans Home office setup 25 days annual leave Generous parental leave programs Flexibility in how and where you work Phone and home Internet allowance Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. B
Job Source: TinesAttensi AS
Boston, MA, United States
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 140 countries and in 50 different languages. We work with some of the largest professional services, consult
Job Source: Attensi ASDatadog
Boston, MA, United States
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also a
Job Source: DatadogHealthEdge
Boston, MA, United States
Overview Overview: The Customer Success Associate at Wellframe supports our health plan, provider and partner customers to achieve success during the implementation and throughout the customer life cycle. The Associate will be an operational point of contact for his or her assigned customers, working in a multidisciplinary, team-based customer de
Job Source: HealthEdgeHealthEdge
Boston, MA, United States
Overview Overview: TheCustomer SuccessAssociateatWellframesupports our health plan,providerand partner customers to achieve successduring the implementation andthroughout the customer life cycle. TheAssociatewill beanoperational point of contact for his or her assigned customers, workingin a multidisciplinary, team-based customer delivery model.
Job Source: HealthEdgeBoston, MA, United States
As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer's unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
* Identify and qualify opportunities to expand small customers existing Datadog footprint* Successfully execute full sales cycle for identified upsell opportunities with concentrated book of customers* Troubleshoot on issues to ensure a positive customer experience and continued product adoption* Proactively work with customers to find expansion opportunities and increase loyalty and retention* Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)* Act as advisor to customers to ensure they're leveraging the solution effectively
Who You Are:
* Customer-minded, always trying to provide the most value possible* Driven and motivated by a career in sales with a strong desire to grow a career in customer success* A strong communicator (written and verbal) with excellent attention to detail* Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities* A self-starter who can multitask and adapt to changing situations* Strong with time management and feel confident working in a high volume, high velocity role
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
* Best-in-breed onboarding* Sales training in MEDDIC and Command of the Message* An inclusive company culture, opportunity to join our Community Guilds* Intra-departmental mentor and buddy program for in-house networking* Continuous professional development, product training, and career pathing* New hire stock equity (RSU) and employee stock purchase plan (ESPP)* Generous global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
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Email Alert for Customer Success Associate (PAS) - Boston jobs in Boston, MA, United States
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