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Hospitality Associate

Brooklyn, NY, United States

Job Details

Job Location

Chelsea Piers Fitness-Prospect Heights - Brooklyn , NY

Salary Range

$18.00 - $18.00 Hourly

Job Category

Hospitality

Description

About Chelsea Piers:

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

This is an opportunity to be a part of an ambitious, high-end fitness business. Our goal is to deliver consistently safe, positive and engaging member experiences. Chelsea Piers Fitness seeks an enthusiastic, motivated individual to work as part of our hospitality team.

Role & Responsibilities:

As a Hospitality Associate, you will have the responsibility of delivering customer service in line with our Chelsea Piers Standards of Excellence.

The responsibilities and duties described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Responsibilities:

Deliver customer service in line with our Chelsea Piers Standards of Excellence.

Maintain a positive attitude and take initiative

Maintain Chelsea Piers Fitness product and brand knowledge

Monitor visitor access and maintain security awareness

Greet, assist, accommodate and escort all guests and visitors with a courteous and joyful nature

Assist with projects, when needed, including sales, marketing, events, etc.

Serve as a visible and active goodwill ambassador with prospective members

Proactively solve member issues

Use the Daily Activity Report

Qualifications

Qualifications: Minimum of 6 months in customer service or related experience

High school diploma/GED required. Preferably Associate Degree or higher.

Positive, can-do and joyful attitude with the ability to multi-task in a fast-paced environment

Community-minded

Passionate about health & fitness

Works well with others. Excellent communicator.

Proactive problem solver

Flexibility to work a non-traditional schedule ability to work on nights, weekends and holidays as needed

Ability to perform physical aspects of position, including but not limited to standing for a full shift & lifting up to 30lbs at a time.

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