Director of Alumni and Donor Connections

Columbus, OH, United States

NDSU Foundation Director of Alumni and Donor Connections Fargo , North Dakota Apply Now The Director of Alumni and Donor Connections (ADC) will play a pivotal role in supervising the operations and project management functions within the Alumni and Donor Connections team of the North Dakota State University Foundation. This dynamic position involves collaborating closely with the creative services, annual giving, events and program functions of the ADC team to foster meaningful relationships with alums, donors, fans, and friends. The incumbent will be responsible for implementing strategic initiatives, ensuring efficient project execution, and contributing to the overall success of the Foundation's engagement efforts. The role demands a strong blend of interpersonal skills, project management expertise, and a keen understanding of marketing and event practices to optimize the Foundations connections with all of the communities we serve. This position is ideal for a proactive and detail-oriented professional who thrives in a collaborative environment and is passionate about advancing the Foundation's mission through system building, operational and logistical strategies.

Essential Duties and Responsibilities:1. Leadership and management of Alumni and Donor Connections Operationsa. Provide supervision, leadership, and support of the ADC operations teamb. Foster a positive work environment characterized by open communication, collegiality, support, accountability, and motivation to optimize staff performance, satisfaction/morale, and retention.c. Communicate, support, and apply Foundation policies and strategies in collaboration with team members to facilitate achievement of goalsd. Function as liaison to other business centers within the organization and coordinate division of workload under the direction of the VP of ADCe. Develop, review, and maintain policies, procedures, and best practices for operationsf. Assist with the hiring, onboarding, training, and development of assigned team members with emphasis on mastery and professional growthg. Work independently and with the team on special non-recurring and ongoing projects

Manage and execute activities of the Alumni and Donor Connections teama. Forecast and manage program budgetsb. Manage and maintain projects including events and magazinesc. Coordinate, plan, and organize small to large scale meetingsd. Assists in managing communications with Trustee Committeese. Build and facilitate the process of integrating the marketing and communications functions within event managementf. Manages large-scale contracts including venue and print vendors

Work alongside VP of Alumni and Donor Connections to ensure the overall success of Foundations engagement effortsFacilitate a strategic approach to Foundations outreach with events and programsBuild cohesion of the team as well as positive collaboration with internal and external partnersProvide occasional support toward the fulfillment of local eventsManage the process of engaging with support staff and volunteersCreate, record, track, and measure outcomes of alumni engagement activitiesEvaluate effectiveness of initiative, recommend and implement improvements

Other duties as assigned

Essential Functions:1. Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activitiesa. Efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.)b. Maintain files accurately, in paper and in software programsc. Maintain records and prepare reportsd. Handle multiple tasks simultaneouslye. Plan, prioritize and meet deadlines2. Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organizationa. Interact in an effective and appropriate manner with diverse populations, internal staff, University community and the public3. Work cooperatively and effectively with others to identify and resolve problems and mak decisions that enhance organizational effectivenessMaintain confidentiality of records and informationDisplay excellent judgment and decision makingFollow through on projects with little supervision4. Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques5. Prompt and reliable attendance6. Demonstrate support of Foundation mission and beliefs

Minimum Qualifications:1. Bachelors degree in related field2. Minimum of four years of administrative, project management, or systems support experience3. Two years of experience effectively supervising a team4. Proven customer service skills5. High level of professionalism and discretion with confidential information6. Effective oral and written communication skills7. Strong organizational and time management skills8. Ability to be flexible, proactive and resourceful9. Applied experience planning and prioritizing10. Proficiency with technology including Microsoft Office products

Preferred Qualifications:1. Familiarity with higher education, philanthropy, or donor stewardship2. Proficiency using project management software

Physical and Mental Demands:Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, critical thinking and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and within the community. May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving objects. Occasionally required to move, raise, reach and/or retrieve binders, books, boxes, and files up to ten (10) pounds.

The position description is not intended to be an all-inclusive list of job responsibilities, duties, and requirements: but to describe the standard level of work being performed. Employees may be required to perform other duties as assigned or as required by the needs of the business. The NDSU Foundation reserves the right to add or change the duties of the position at any time.

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