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LEN THE PLUMBER LLC
Baltimore
Job Description Job Description Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join the LEN THE PLUMBER HEATING AND AIR TEAM!! We are currently searching for a highly talented Customer Service Representative in our downtown Baltimore MD headquarters! Are you someone that provides service with a smile? Do you enjoy w
Job Source: LEN THE PLUMBER LLCSpecialty Building Products
Joppa, MD, United States
Specialty Building Products is a people first organization. U.S. LUMBER is an SBP Brand. You may be wondering, why should I join Specialty Building Products ? We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standard
Job Source: Specialty Building ProductsFASTSIGNS #131101
Baltimore
Job Description Job Description Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and
Job Source: FASTSIGNS #131101Len The Plumber
Baltimore, MD, United States
Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join the LEN THE PLUMBER HEATING AND AIR TEAM!! We are currently searching for a highly talented Customer Service Representative in our downtown Baltimore MD headquarters! Are you someone that provides service with a smile? Do you enjoy working with people and building r
Job Source: Len The PlumberIAA
Baltimore, MD, United States
IAA Holdings, LLC (IAA), excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our variou
Job Source: IAATilley Chemical Company
Middle River, MD, United States
Job Summary Ensure and improve the client experience and empathize with client needs through effective communication, resolving issues by offering solutions, explanations, and/or other options. Essential Functions / General Accountabilities Provides customers' information about products or services, takes or enters orders, cancels accounts, or
Job Source: Tilley Chemical CompanyU-Haul
Baltimore, MD, United States
Location: 5643 S Baltimore National Pike, Catonsville, Maryland 21228 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face o
Job Source: U-HaulPrecision Door Service
Halethorpe, MD, United States
Hours: 7:30 am - 4:30 pm Monday-Friday w/ flexibility and the opportunity to pick up additional shifts/hours Job Responsibilities: Answer inbound calls and make outbound calls to schedule appointments. Prioritize calls according to the customer and/or operational needs. Dispatch service calls to service technicians. Respond to and resolve custome
Job Source: Precision Door ServiceTowson, MD, United States
When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the right thing for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.
Position Summary :
Dedicated resource for answering customer inquiries regarding Chesapeake Employers' workers' compesation insurance policies, claims, products and services. Serve as Chesapeake Employers' "front-line" to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees.
Duties and Responsibilities :
Demonstrate expertise in assigned skillsets.
Provides front line "first class" service to all internal and external customers.
Answers customer concerns regarding information on rates, policies, and claim status to injured workers, attorneys, agents, and medical providers.
As an employee of Chesapeake Employers', must safeguard the privacy and security of our clients' information. This means following Chesapeake Employers privacy and information security policies and procedures. If you notice any unusual or suspicious activity, you must report it immediately. As part of your normal job duties, you may come across sensitive or confidential information and are responsible for keeping our data secure and confidential.
Actively supports the company strategies and department goals by accomplishing tasks as assigned.
Skills, Education and Experience : A High School Diploma or equivalent is required.
1-2 years of customer service experience required.
Experience in an insurance industry preferred.
Excellent verbal and written communication skills required.
Basic PC skills required.
Knowledge of MS Office Suite is preferred.
Bi-lingual preferred.
Positional Competencies : Bias for Action
Knowledge Sharing
Deliver Results
Service and Sales Excellence
Personal Leadership
Teamwork and Communication
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.
Work Environment:
Office Environment. The noise level is usually moderate
POSITION SUMMARY:
Dedicated resource for answering customer inquiries regarding Chesapeake Employers' workers' compensation insurance policies, claims, products and services. Serve as Chesapeake Employers' "front-line" to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees.
DUTIES AND RESPONSIBILITIES:
• Demonstrate expertise in assigned skillsets.
• Provides front line "first class" service to all internal and external customers.
• Answers customer concerns regarding information on rates, policies, and claim status to injured workers, attorneys, agents, and medical providers.
• As an employee of Chesapeake Employers', must safeguard the privacy and security of our clients' information. This means following Chesapeake Employers privacy and information security policies and procedures. If you notice any unusual or suspicious activity, you must report it immediately. As part of your normal job duties, you may come across sensitive or confidential information and are responsible for keeping our data secure and confidential.
• Actively supports the company strategies and department goals by accomplishing tasks as assigned.
SKILLS, EDUCATION AND EXPERIENCE:
• A High School Diploma or equivalent is required.
• 1-2 years of customer service experience required.
• Experience in an insurance industry preferred.
• Excellent verbal and written communication skills required.
• Basic PC skills required.
• Knowledge of MS Office Suite is preferred.
• Bi-lingual preferred.
POSITIONAL COMPETENCIES:
• Bias for Action
• Knowledge Sharing
• Deliver Results • Service and Sales Excellence
• Personal Leadership
• Teamwork and Communication
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.
WORK ENVIRONMENT:
Office Environment. The noise level is usually moderate.
Other details Pay Type Hourly
Apply Now
Customer Service - Customer Service Representative I jobs in Towson, MD, United States
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Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.