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L and S Mechanical
Richardson, TX, United States
Job Type Full-time Description About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry.
Job Source: L and S MechanicalAdvantage Technical
Plano, TX, United States
Customer Service Location: Plano, TX Contract: 4 to 6 months Pay: $20 hr. Job Description: Assist Account Coordinators and Territory Sales Managers with order entry, by serving as a backup to when workload dictates. Open order reports, maintain up-to-date filing, investigate short pay invoices and responding to customer phone inquiries. Issuing cre
Job Source: Advantage TechnicalSmart AutoCare
Richardson, TX, United States
DEPARTMENT: Claims Administration POSITION: Customer Service Representative S ummary The essential role and responsibilities of the Customer Service Representative are to assist in the customers and repair facilities with contract, claims and payments information in the Claims Administration Department. The ideal candidate has experience in th
Job Source: Smart AutoCareL&S Mechanical
Richardson
Job Description Job Description Description: About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbi
Job Source: L&S MechanicalAuto Fit Inc
Dallas, TX, United States
JOB TITLE: Customer Service / Sales Associate EMPLOYER: AutoFit Inc. DEPARTMENT: Sales REPORTS TO: Sales Manager CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: Providing a superior customer service experience to all walk-in contact and phone contact customers Generates and develops new business to meet specified production goals. Maintains a
Job Source: Auto Fit IncCar Spa, Inc.
Dallas
Job Description Job Description Love to work around cars and help customers make great choices? Car Spa located in Dallas, TX. is looking for charismatic people to recommend the best services to our valued customers. All work is outside, so you are not stuck in a cubicle! As a Service Advisor you qualify for bonuses based on your productio
Job Source: Car Spa, Inc.CBRE
Dallas
Customer Service Coordinator Job ID 161974 Posted 19-Apr-2024 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Dallas - Texas - United States of America **Job Summary** The purpose of this position is to provide customer service support for engineering and maintenance teams across the country. This is a fu
Job Source: CBREMid-Cal Labor Solutions
Dallas, TX, United States
Overview: Garland, Texas Position Summary This position is primarily responsible for leading, organizing, training and evaluating the customer service department and ensuring the company delivers the highest level of customer service possible. The Customer Service Manager is also responsible for executing the service strategies consistent with th
Job Source: Mid-Cal Labor SolutionsPlano, TX, United States
Title: Customer Service Representative
Location: Plano, TX, 75023
Type: Contract
Job Description:
The Customer Care Representative should have a passion to provide optimal customer service experience over the phone to a wide variety of customers about various insurance topics and products. Candidates should have a positive attitude, willingness to learn, strong work ethic, and comfortable using computers.
Responsibilities Include:
Primary Skills:
Receives and answers phone calls from a variety of customers (such as insureds, family members, medical providers, insurance agents, etc.) who are calling for service on an insurance policy and/or status of an insurance claim.
Works promptly, completely, and accurately while appropriately and securely answering all customer inquiries received.
Promotes customer and client satisfaction with the goal to efficiently resolve most or all customer concerns within the first point of contact.
Functions within a team based environment and actively participates in achieving team goals.
Works well with others. Inquiries for help or delegates customer requests not within the employees skillset and as needed appropriately and professionally to other employees or internal departments in order to complete the customer service requests received from phone calls.
Capable to appropriately use various resources including but not limited to customer information, procedures, computer applications, companys intranet, and the internet with the intent to accurately and efficiently answer customer questions and process customer requests.
Thoroughly tracks and documents all contacts and conversations in the correct system; follows up to customer request, callbacks, and outstanding work as required or as directed by management.
Occasionally provides information to other employees and managers on a variety of complex customer service issues requiring knowledge of either life/health, annuity and investment products, phone calls, or transactions.
Proactively seeks out and discovers customer trends from customer feedback that may cause unneeded additional phone calls or customer concerns that could have been avoided. Reports trends to management when applicable. May additionally suggest an appropriate solution to resolve the given trend for management and company review.
Receives constructive feedback willingly and professionally. Also, provides solicited feedback appropriately and professionally about customers, systems, and fellow employees to management and/or the company.
Learns new material at an efficient pace. Completes all required education within expected timeframes. Maintains the knowledge acquired from training through independent continual online courses including but not limited to company policies, computer applications, departmental procedures, and client products and services available.
ctively seeks out other educational opportunities to improve self, the team, the department, and/or the company.
Secondary Skills:
Preferred Qualifications
ssociates degree preferred.
Must have previous experience in financial services. General understanding of life and health insurance, or investment products.
Experience working within a computer mainframe a plus, including CRM or alternative call tracking tool.
Previous experience working in a high call volume customer care center, using many different tools and resources. Demonstrated ability to handle complex customer situations via telephone and email.
Previous experience in escalation management and issue resolution.
Behavioral & Leadership Competencies
bility to maintain confidentiality of customer and company information.
bility to work independently and seek additional opportunities when able.
bility to work in a team environment to develop integrity, trust and respect of coworkers at all levels
Good verbal and written communication skills
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Customer Service Service jobs in Plano, TX, United States
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