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Best Buy
Pflugerville, TX, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyRapid7
Austin, TX, United States
Associate Customer Advisor II As an Associate Customer Advisor II, you will work hand-in-hand with the Customer Advisor team to help deliver service to our customers, all while gaining valuable experience in the field of Information Security in general and Managed Detection and Response (MDR), in particular. You will have the front row seat to obse
Job Source: Rapid7WB Liquors & Wine
Pflugerville, TX, United States
There is tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Are you enthusiastic and motivated? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking a responsible and customer-oriented Customer Service Representative Celebrat
Job Source: WB Liquors & WineWB Liquors & Wine
Austin, TX, United States
There is tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Are you enthusiastic and motivated? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking a responsible and customer-oriented Customer Service Representative Celebrat
Job Source: WB Liquors & WineWB Liquors & Wine
Cedar Park, TX, United States
There is tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Are you enthusiastic and motivated? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking a responsible and customer-oriented Customer Service Representative Celebrat
Job Source: WB Liquors & WineThe Goodyear Tire & Rubber Company
Austin
IMMEDIATELY HIRING!!! – APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your futu
Job Source: The Goodyear Tire & Rubber CompanyApple
Austin, TX, United States
Solution Architect, Advisor Solutions, Customer Systems Austin,Texas,United States Software and Services Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do
Job Source: AppleApple, Inc.
Austin, TX, United States
Summary Posted: Mar 20, 2024 Role Number: 200534089 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Does an exciting, multifaceted, fast paced and pressure-
Job Source: Apple, Inc.Austin, TX, United States
Customer Advisor
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.
About the Role
As a Customer Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service. Our Customer Advisors are responsible for leveraging their technical knowledge to guide customers in the successful usage of security product features and enhancements, and for positively impacting the overall success and maturity of customers' security programs.
In this role, you will:
Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's Managed Services and Rapid7's Support team when needed
Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers
Review and generate high-quality accurate and contextual customer deliverables
Provide subject matter expertise and advisement to clients for industry attack trends and defenses
Build strong advisory relationships with customers and continuously exceed client expectations
Guide clients through findings and providing subject matter expertise for response activities
Assist in technology deployment and client onboarding processes
Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap
Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base
The skills you'll bring include: Excellent written and verbal skills
Excellent soft skills
Information Security consulting experience
Prior technology deployment and configuration experience
Experience with security frameworks and concepts
Strong project management and prioritization abilities
Prior experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact.
Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever's next.
Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Email Alert for Customer Advisor jobs in Austin, TX, United States
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