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Stryker
New York
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of n
Job Source: StrykerGlory Global Solutions
Bronx
Field Service Technician - Bronx, NY City/State Bronx, NY Location United States/Field based Department Service - Field Service Apply Now (be.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=8595) GLORY OFFERS 401k plan with company nonelective contribution and employer match, Education Reimbursement, Comprehensive Benefit Package
Job Source: Glory Global SolutionsGlory Global Solutions
Brooklyn
Field Service Technician - Brooklyn, NY City/State Brooklyn, NY Location United States/Field based Department Service - Field Service Apply Now (be.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=8772) GLORY OFFERS 401k plan with company nonelective contribution and employer match, Education Reimbursement, Comprehensive Benefit P
Job Source: Glory Global SolutionsGlobal Financial Impact - Tanya Harrop
Ridgewood, NJ, United States
Job Description Job Description We’re transforming the financial landscape. We’re building a movement of financial professionals who are passionate about making a difference. Our goal is to equip individuals with the skills, knowledge, and resources they need to succeed in the world of finance. We believe that everyone, regardless of their backg
Job Source: Global Financial Impact - Tanya HarropH2 Talent
, NY, United States
We're seeking passionate and experienced Cannabis Finance Consultants to collaborate with multiple clients across the US. This is an exciting opportunity to contribute your expertise to various cultivation projects and help shape the success of our industry in the rapidly evolving cannabis market. Responsibilities: Partner with cannabis clients na
Job Source: H2 TalentRTX Corporation
Elmont
Date Posted: 2024-04-29 Country: United States of America Location: HNY34: Elmont, NY (RAD) Suite 400 / 1975 Linden Blvd , Elmont, NY, 11003 USA Position Role Type: Onsite Collins Aerospace is looking for you to join our team in Elmont, NY for a Senior Field Service Technician to support our Connected Aviation Solutions (CAS). In this role, you wil
Job Source: RTX CorporationPower-Flo Technologies
New Hyde Park
US Energy Group, a well-established building control system business, is actively seeking a full-time Field Service Technician (Boiler Controls). Be part of a rapidly expanding business in an ever-growing market sector. Our Values: - Our People - Relationships - Innovation - Sustainability - Growth - Determination Field Service Technician (Boiler C
Job Source: Power-Flo TechnologiesVertiv Holdings, LLC
New York, NY, United States
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Cu
Job Source: Vertiv Holdings, LLCunited states
Position Summary
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, macOS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Email Alert for Financial Services | Field Service Technician jobs in united states
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