Care Coordinator

Wheat Ridge, CO, United States

Job Details

Job Location

Administration - Wheat Ridge - Wheat Ridge, CO

Salary Range

$20.67 - $24.03 Hourly

Job Shift

FTE 1.0

Description

Join Us in Making a Difference at STRIDE Community Health Center!

At STRIDE Community Health Center, we are more than a healthcare provider - we are a community-driven force, passionately serving individuals with a 30-year legacy of excellence. As a 501(c)(3) Federally Qualified Health Center (FQHC), STRIDE is deeply rooted in responding to the primary healthcare needs of the medically indigent population in suburban Denver.

About Us:

• Founded in 1989

• One of the largest FQHCs in Colorado

• Comprehensive healthcare services aligned with our mission

Care Coordinator

We're expanding our team and are looking for dedicated professionals to join us in our mission to provide exceptional healthcare services. If you're ready to make a meaningful impact, consider a career with us

As a vital member of the care team, Care Coordinators support the organization's quality and value-based care efforts through coordination of internal and external services, referral management, and basic health education interventions.

Coordinates internal and external services for patients in collaboration with the care team.

Utilizes evidence-based screening tools to identify and document social determinants of health (SDH) and health-related social needs (HRSN) and provides resources and referrals to internal and external partners best equipped to address identified barriers.

Knows and maintains the database of community resources available to STRIDE's patient population.

Documents and communicates in a closed loop fashion with both patient and care team from initial interaction to closure of the episode or completion of goals.

Conducts patient interaction(s) with respect, collaboration, and confidentiality utilizing basic principles of motivational interviewing when appropriate.

Provides basic health education using evidence-based educational resources from nationally recognized sources or the Electronic Health Record and refers patients to appropriate internal or external resources for further education and support when indicated.

Manages internal and external referrals in accordance with organization policies, procedures, and standards including maintenance of the referral partner database, referral processing, follow-up with external agencies and providers to close the loop, retrieving and indexing reports.

Contributes to population health efforts including targeted outreach and scheduling of patients based on specific criteria such as the presence of a chronic condition, wellness visit due, preventative health needs, recent emergency department or hospital visit, or at provider/organization request.

Follows departmental standard workflows.

Supports quality improvement activities including those informed by external partners, payors, accreditors, and regulators as assigned.

Completes all other duties as assigned.

We Offer:

• Competitive annual salary of $20.67-$24.03 hourly

• Comprehensive benefits, including medical, dental, and optional vision insurance

• Generous paid time off (PTO) and paid holidays

• Company-paid life insurance and long-term disability through MetLife

• 401K retirement savings plan with matching

• Flexible Spending Account (FSA) and Dependent Care options

• Loan forgiveness, tuition reimbursement, and Continuing Medical Education (CME) opportunities for qualified candidates

• And much more!

If you're seeking a rewarding career where your skills align with our commitment to community-centric healthcare, apply now and become part of the STRIDE family.

Qualifications

Education and Experience At least 1 year of experience in a community health or Federally Qualified Health Center setting is preferred.

At least 1 year of direct or indirect support of patient care or related experience.

Knowledge, Skills and Abilities Additional language proficiency highly desired.

Ability to interact positively and build rapport with patients, coworkers and/or external contacts.

Ability to respond to the needs and concerns of the full range of STRIDE's diverse patient population effectively and sensitively.

Ability to handle sensitive information ethically and responsibly.

Ability to protect the confidentiality of patient, employee, and business information.

Ability to discern information from others in a variety of formats and communicate information to others in a manner that helps them understand instruction.

Ability to work independently in a manner that ensures accuracy and efficiency.

Ability to demonstrate empathy with potential cultural and diversity dynamics.

Ability to utilize advanced customer service skills, including the ability to diffuse upset patients.

Miscellaneous Requirements

COVID-19 Vaccination

Annual Influenza Vaccination

Join Us. Together We Improve lives.

STRIDE verifies employment authorization including, eligibly for employment, education, license, and certification, etc.

A successful candidate will live STRIDE ICARE values:

Integrity doing the right thing even when no one is watching.

Compassion meeting the patient where they're at with empathy.

Accountability doing what we say were going to do.

Respect showing attention to human dignity.

Excellence having a growth mindset; striving to learn more and practice continuous improvement.

STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information, or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations when they do not impose an undue hardship on the organization.

In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.