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Yusen Logistics
Elk Grove Village, IL, United States
Overview: Position Summary Minimizes interruption in computer services to users by responding to dispatched calls. Provides technical support to internal customers for the installation, repair, configuration and preventative maintenance of personal computers. Provides first and second level troubleshooting for moderate to complex problems occurrin
Job Source: Yusen LogisticsJobsoid Inc.
Chicago, IL, United States
Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete
Job Source: Jobsoid Inc.Intercom
Chicago, IL, United States
**Manager, Customer Support** at Intercom Chicago, IL **Communication has changed for people. Its changed for businesses, too.** Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycleacross acquisition, engagement, and support. Today more than 25,000 businesses use Intercom to co
Job Source: IntercomKytzo
Chicago, IL, United States
Job Description: Join our Customer Support team in Chicago as a Part-Time Customer Support Specialist. Assist customers, resolve inquiries, and provide top-notch service. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide product information and troubleshoot issues. Document customer interactions and feedback.
Job Source: KytzoAsana Inc
Chicago, IL, United States
We're looking for an empathetic and creative problem solver to join our User Operations team in Chicago. You will become a product expert in Asana and a savant of productivity. Youll help customers with questions, feature requests, and bug reports. You'll educate them about best practices and help them navigate our API and integrations. Armed with
Job Source: Asana IncMC Machinery Systems
Elk Grove Village, IL, United States
Position Title: Customer Support Representative DESCRIPTION Our Call Center Customer Support Representatives help set the standard to what has made MC Machinery Systems successful for over 40 years. We strive to exceed customer expectations on each opportunity. By communicating clearly and concisely, the CSR will field incoming calls from custome
Job Source: MC Machinery SystemsTriggermail
Chicago, IL, United States
**Customer Support Specialist** at Bluecore, Inc. Chicago, IL **In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!** The support team at Bluecore is committed to delivering quality products and services by holding each
Job Source: TriggermailStreamline Healthcare Solutions
Oak Brook, IL, United States
About Streamline : Streamline's mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organization's to provide and coordinate all service delivery processes. Streamline has b
Job Source: Streamline Healthcare SolutionsChicago, IL, United States
CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,000 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects.
CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.
We're seeking a Customer Support Agent responsible for supporting our ATM customers by registering users, increasing buy limits, helping customers complete transactions at our ATMs, answering questions regarding cryptocurrency, initiating compliance investigations, and addressing technical issues with the terminals themselves.
Responsibilities:
Supporting our ATM customer base via phone and chat
Registering new users
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Answering customer crypto questions
Completing all expected training to continue to grow and validate their abilities
Adhering to all performance expectations documented in the Customer Support Confluence page
Other duties as assigned
Qualifications: Affinity for helping others and nurturing relationships
Customer advocacy
Empathy
Troubleshooting and issue resolution
Problem solving
Keen attention to detail
Willingness to work a flexible schedule, as this position requires weekend and overnight hours
Foundation in cryptocurrency knowledge
Phone skills
Nice To Have: Willing to work a flexible schedule
Bilingual
Basic knowledge of cryptocurrency and blockchains
General passion and knowledge of fintech and crypto
Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.
CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.
By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.
Email Alert for Customer Support Agent jobs in Chicago, IL, United States
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