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Account Executive

Needham, MA, United States

NorthStar Insurance, one of New England’s leading independent insurance agents, is seeking an experienced Account Executive to help with our growth. We are a large, vibrant, fast growing agent who is centrally located in the western suburbs of Boston convenient to major routes. This role is responsible for interacting with and managing an assigned group of important accounts. This critical role requires management of the client relationship, ongoing management of coverage and risk management delivery, expansion of coverage and account retention. P rior Agency Experience Required! Job Responsibilities Acts as lead consultant and primary point of contact for a wide array of commercial clients

Managing account activity to drive achievement of customer satisfaction, persistency, growth and profitability goals

Educates and advises clients on insurance needs based on a comprehensive understanding of their business. Identifies & recommends products/insurance programs to meet such needs

Understand customer business issues, and needs through required proactive face-to-face customer visits and proactive phone contact; builds, maintains, and manages positive ongoing customer relationship at all decision.

Provides guidance, direction and oversight to Account Managers regarding marketing avenues and strategies, proposal and summary development, and problem solving direction; 3 to 5 years of account management experience preferred

Maintains relationships with insurance carriers and facilitates insurance carrier negotiations

Ensures creation and execution of renewal strategy plan in accordance with workflows communicates customers’ needs, issues, risks, and opportunities; prepares and presents renewal to customer.

Keeps clients apprised of emerging industry trends and pertinent coverage considerations

Core Competencies Exceptional aptitude for customer service and nurturing long-term, trusting relationships

Highly accountable, resourceful and flexible

Possess strong consultative skills

Proven hands on experience with an in-depth understanding of Commercial Lines Coverages

Be laser-focused on delivering outstanding service to clients

Must be able to work in a collaborative, team-oriented culture, where there may be 2 to 3 employees delivering service as the account team

Excellent written, verbal and presentation skills

Effective time management and problem solving skills

Minimum of 3-5 years of directly related commercial lines insurance experience (5 plus years of experience preferred)

Property & casualty license required

Role requires onsite presence. Limited remote hours can be discussed.NorthStar Insurance Services, Inc. is an Equal Opportunity EmployerEmployment Type: Full TimeYears Experience: 3 - 5 yearsSalary: $125,000 AnnualBonus/Commission: Yes

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