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Inspiroz
Philadelphia, PA, United States
Position Description Position: Customer Success Manager Company: Inspiroz Location: Philadelphia, PA (Travel Required to other US Regions) ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Customer Success Manager to join our team. The Customer Success Manager is a partner who provides high-level guidance and e
Job Source: InspirozQintess
Philadelphia, PA, United States
A customer success manager bridges the gap between sales and customer support, enhances product value and reduces churn, and keeps a “high-level view” of the support process. A Customer Success Manager (CSM) supports our customers as they transition from sales prospects to active users of our products or services. It is focused on customer loyalt
Job Source: QintessROAR
Philadelphia, PA, United States
About ROAR: ROAR is a purpose-driven technology company committed to fostering safer workplaces through innovative solutions. Our patented panic alarm technology, utilizing bi-directional protection, ensures the safety of at-risk workers with the touch of a button. We empower industries such as hospitality and healthcare with wearable panic button
Job Source: ROARBravado
Philadelphia, PA, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoClarivate Analytics US LLC
Philadelphia, PA, United States
We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! The main purpose of the CSM is to retain an assigned book of business associated with Innovative Interfaces software under Clarivate , identify and mitigate risk , and support the growth of key customers. Working proactively with c ustomers, yo
Job Source: Clarivate Analytics US LLCThe Expert Institute
Philadelphia, PA, United States
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice. We connect litigators with top industry experts, innovative litigation research, phys
Job Source: The Expert InstituteROAR
Philadelphia, PA, United States
About ROAR: ROAR is a purpose-driven technology company committed to fostering safer workplaces through innovative solutions. Our patented panic alarm technology, utilizing bi-directional protection, ensures the safety of at-risk workers with the touch of a button. We empower industries such as hospitality and healthcare with wearable panic buttons
Job Source: ROARWinnin
Philadelphia, PA, United States
A customer success manager bridges the gap between sales and customer support, enhances product value and reduces churn, and keeps a “high-level view” of the support process. A Customer Success Manager (CSM) supports our customers as they transition from sales prospects to active users of our products or services. It is focused on customer loyalty
Job Source: WinninPhiladelphia, PA, United States
[Full Time] Customer Success Manager at Resquared (United States) | BEAMSTART Jobs Customer Success Manager Resquared United States
Date Posted
31 Oct, 2022
Work Location
Philadelphia, PA, United States
Salary Offered
$50000 — $60000 yearly
Job Type
Full Time
Experience Required
1+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
Who are we?
Resquared is a Y-Combinator company building the first marketing and sales platform for reaching local businesses. In the past year we graduated from YC, grew our revenue 10x, raised $3M, and scaled our team from 5 to 30+.
What problem are we solving?
Selling to small businesses is incredibly painful — so much so that selling door-to-door is still common practice. With Resquared, any industry that sells to local businesses (commercial real estate, insurance, marketing agencies) can get access to an exclusive database of small businesses in their region and contact hundreds of businesses in just a few clicks.
Who are you?
You're passionate about creating and fostering relationships and delivering value to clients. We're looking for someone who is excited about helping build a customer journey and implementing new strategies for our customers as they use Resquared. You'll hold onboardings, check-ins, quarterly reviews, but most importantly serve as a trusted advisor for our clients as they equip their toolbelt with this new software.
Responsibilities
Own a book of Resquared customers and prepare, implement, and execute strategic success plans to drive adoption, renewal, and expansion of said accounts.
Identify customer’s processes, goals, and expectations in onboarding. Customize and tailor customer journey as needed to meet clients’ needs
Help nurture and identify successes and wins for clients. Regularly collect information for sales/product team knowledge, case study and referral purposes, etc.
Foster and maintain working and personal relationships with clients, including both users and decision makers.
Receive client feedback/bug observations and collaborate with appropriate teams when necessary to make improvements
Compensations and Perks
$50-60k salary depending on prior experience
Monthly stipend for wellness and professional development
Unlimited PTO
Remote work
Potential opportunities to travel to tradeshows & to customers
About Resquared Marketing automation platform for selling to local businesses. Company Size: 11 - 50 People Year Founded: 2019 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Email Alert for Customer Success Manager jobs in Philadelphia, PA, United States
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