Director of Information Technology

Riderwood, MD, United States

SALARY:  Commensurate with experience

DEFINITION OF RESPONSIBILITY

Executive level position which reports to the County Administrative Officer. Responsible for providing strong leadership and direction for the Office of Information Technology. Incumbent plans, coordinates, provides leadership and guidance in critical areas of technology administration; including budgeting, resource development and allocation, policy formation, technology evaluation, development, implementation, and administration of innovative IT solutions and digital strategy initiatives and service development.

Please attach your resume and copy of your transcript or degree(s) with this application. NOTE: Interested candidates may also send a cover letter and resume, directly to: [email protected]. Please state in the subject line, the title of the position for which you are applying.   EXAMPLES OF ESSENTIAL DUTIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Directs and manages the day-to-day operations of the Admin, Project Management, and Access Management teams.

Directs, and coordinates the work of professional staff involved in fostering innovation, collaboration, customer service, and process improvement across the organization

Represents the Information Technology department on information technology planning and operational task forces and committees as appropriate.

Responsible for overseeing Information Technology Advisory Committee (ITAC)

Provides strategic leadership and guidance at the executive level in critical areas of technology service operations.

Leads the overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.

Develops strategies to optimize data collection, storage, and analytics capabilities

Continuously improves IT cost effectiveness with respect to both capital and operating costs.

Assists, plans and implements IT infrastructure configurations and or changes

Partners with fellow IT leadership and end-users to ensure technology solutions focus on direct business benefit.

Knowledge of how to leverage IT strategy; roadmaps; architecture; engineering; operations; policies; processes and standard industry practices; and innovation and program delivery appropriately throughout the course of an engagement.

Coordinates with the County Executive’s Offices of Communications, Community Engagement, Government Affairs, Government Reform & Strategic Initiatives and the Chief Data and Performance Officer on the Administration’s priorities including data governance, open data and data analytics.

Oversees, manages and participates in the development, preparation and administration of the departmental budget; directs the forecasting of funds needed for staffing, equipment, materials and supplies; projects adjustments to fund revenues; controls and monitors expenses; ensures fiscal responsibility; and implements budgetary adjustments as necessary.

Maintains an excellent working knowledge of current IT technology, industry trends and emerging developments including cybersecurity best practices and protocols.

Develop and implement a comprehensive cybersecurity strategy to protect the organization’s data, systems, and infrastructure from cyber threats including overseeing compliance with data protection regulations.

Implement and maintain data governance best practices.

Monitor, evaluate and improve customer service delivery.

Understands the business needs of staff and departments and balances fulfillment of those needs with considerations of broader County objectives and limited resources.

Provides leadership in evaluating complex technology strategies and developing strategic approaches that maximize county resources while bringing the best results.

Develops and maintains best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery.

Maintains the highest standards in technology-acquisition practices, including developing lasting relationships with the technology vendor community.

Oversees contract negotiations.

Identifies information technology issues and opportunities, analyzes problems and alternatives and develops sound conclusions and recommendations.

Sets priorities and allocates resources to meet staff needs in a timely, effective manner. Is nimble and responsive to changing circumstances.

Communicates effectively verbally and in writing.

Meaningful and relevant supervisory experience required.

EXAMPLES OF OTHER DUTEIS

Performs other related duties as required.

(Note: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They many include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed).

Qualifications

Graduation from an accredited college or university with a bachelor’s degree.

PLUS

Ten years’ of experience directly related to the duties and responsibilities specified.

Additional education in a related field beyond a bachelor’s degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.

Previous IT experience in Public, Private or Non-Profit organization OR Large to Medium sized organization(s) preferred.

Eightyears of application programming, systems analysis and design, hierarchical/relational database management, data analytics and/or GIS experience; including

Five years of supervisory responsibilities as disciplining, evaluating the performance and recommending the hiring, firing, and promoting of subordinate employees.

Previous IT experience in government preferred.

Knowledge, Skills, and Abilities

Skill in applying knowledge and experience to the planning, organization, direction, and control of information technology functions.

Skills in defining, implementing, interpreting and enforcing County and Departmental policies, procedures, rule and regulations regarding management information systems.

Skills in analytical and problem-solving abilities with the ability to think strategically and drive innovation.

Knowledge of data management, data analytics and data security.

Knowledge of data privacy guidelines and procedures .

Knowledge of current industry best practice(s) in computer and tele-network systems.

Knowledge of establishing, building, and maintaining strategic vendor relations.

Knowledge of vendor negotiating.

Knowledge of performance management systems.

Strong communications skills to effectively communicate IT-related information to agency leadership and stakeholders.

Ability to lead and inspire a diverse team, foster collaboration, and manage performance.

Ability to lead teams of technical staff to work with County’s Senior Leadership Team.

Ability to meet deadlines to conduct and direct research into IT issues and products.

Ability to create and understand technical instructions, responses to RFP/RFQ’s, planning documents and policies/procedures.

Ability to craft SOPs and MOUs

Ability to manage projects from start to finish within resource constraints.

Licenses, Registration and Certificates:

PMP Certification preferred.

Certified Information Security Manager(CISM) and/or Certified Information Privacy Professional (CIPP) preferred.

Other IT related Certification preferred but not required.

Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

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