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PayRange
Portland, OR, United States
PayRange is a rapidly growing tech company based in Portland, Oregon. We pride ourselves on our innovative products, vibrant company culture, and our dedication to customer satisfaction. As we continue to grow, we're looking for an energetic individual to join our customer success team. Position Overview: You will be part of the customer success te
Job Source: PayRangeYoureka
Portland, OR, United States
Youreka enables amazing and immersive mobile experiences for field technicians and deskless workers. Youreka simplifies complex data capture, guidance through complex procedures, and elevates workers with embedded artificial intelligence. We empower business users with easy to use, drag and drop tools for configuring best in class mobile experience
Job Source: YourekaCengage Group
Portland, OR, United States
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values dive
Job Source: Cengage GroupBravado
Portland, OR, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoInsight Global
Portland, OR, United States
Your main responsibilities Ensure that customers are continuously delighted throughout their journey with us. Understand the customer's business objectives and develop a journey plan with a customer, ensuring that the customer successfully implements and utilizes our solution for their benefit and success and meeting their set objectives and ROI.
Job Source: Insight GlobalCengage Group
Portland, OR, United States
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values di
Job Source: Cengage GroupBurroughs, Inc.
Portland, OR, United States
Position Summary The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription. CSMs are members of the Customer Succe
Job Source: Burroughs, Inc.Insight Global
Portland, OR, United States
Job Description Your main responsibilities Ensure that customers are continuously delighted throughout their journey with us. Understand the customer's business objectives and develop a journey plan with a customer, ensuring that the customer successfully implements and utilizes our solution for their benefit and success and meeting their set ob
Job Source: Insight GlobalPortland, OR, United States
The Company:
Join our client, a dynamic company committed to amplifying personal growth and professional success. They specialize in empowering high-performing executives across the United States, Canada, and Europe. Their global teams, based in Portland, Manila, and Guatemala City, embody a service culture driven by a social mission to improve lives worldwide. Recognized by The Oregonian as one of the Top Places to Work in 2020, 2021, and 2022, our client is a unique workplace fostering a client services culture.
The Job:
As a Customer Success Manager, you play a crucial role in enhancing the experience of members and contributing to their success. You will serve as the primary account-level point of contact, ensuring the seamless onboarding of new members and proactively managing and growing an existing book of business. If you are passionate about making a positive impact, possess strong communication skills, and thrive in a collaborative environment, this role is an exciting opportunity to be part of a global team dedicated to excellence.
Responsibilities:
Own the experience for members, acting as their primary account-level point of contact and thought partner.
Manage the onboarding process to ensure quick and successful integration for new members.
Proactively retain and grow an existing book of business through clear and timely communication and creative problem-solving.
Work collaboratively with overseas teammates to ensure the quality of service delivery.
Be a consistent champion of our client's culture- embodying their core values
Requirements:
Bachelor’s degree
1-3 years of business experience.
Strong verbal communication and business-style writing skills.
Confidence in communicating with senior executives and high-powered clients.
Highly organized with a process-oriented work style.
Entrepreneurial work ethic and ability to adapt.
Unexplainable fondness for the color orange.
Alignment with core values.
Local to or a desire to settle in the Portland, OR area.
Preferred Qualifications:
Salesforce and/or other CRM experience.
Managerial or team-leading experience.
Experience overseas or a passion for working in cross-cultural environments.
Email Alert for Customer Success Manager jobs in Portland, OR, United States
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