CATERING MARKETING SPECIALIST

Los Angeles, CA, United States

Wolfgang Puck Catering Position Title: CATERING MARKETING SPECIALIST

Pay Grade: 11

Reports To: VP, Marketing & Strategy

Salary: $80,000/yr.

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion."

Success on our team starts with our culture:

We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.

A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.

Our services require a CONCIERGE mentality, a bias to action with humble hospitality.

We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.

We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.

We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).

Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don't have good people, it won't get you very far."

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click to view the step-by-step instructions to refer a friend to this position.

Job Summary

We have an exciting opportunity for a Catering Marketing Specialist to join the team! The Catering Marketing Specialist will report directly to the Vice President of Marketing & Strategy, and focused on implementing initiatives that positively impact the guest and customer experience. They will be responsible for driving marketing and communications programs for our clients, rolling out new marketing and engagement initiatives to drive participation and continuously improve the customer experience/satisfaction. They will coordinate, support and communicate projects at the local level and provide updates to corporate marketing and strategy department, and work closely with the operations team(s) to ensure that revenue, customer satisfaction, and Wolfgang Puck Catering marketing standards and merchandising goals are met.

Responsibilities

Understand and implement brand standards in presentation, retail merchandising and signage, sales collateral, showcase events, uniforms, photograph, and editorial copy

Coordinate feedback from the field to ensure promotions reflect the on-site client/team needs

Coordinate field design requests with appropriate leaders

Support business development team on bid presentations

Assist in the development and execution of promotional events, client events, and new unit openings

Develop innovative programs to keep region current and on trend with marketing practices and local competition

Assist in the planning and execution of associate recognition activities

Support digital agencies by providing content and activating strategies on-site at events across the region

Manage an engagement calendar in collaboration with culinary team, client achievements, and universal holidays/themes

Merchandising openings and seasonal specials from traditional, retail, and creative sources

Implement all marketing plans and conduct return on investment metrics analysis

Initiate customer satisfaction surveys for services, analyze and develop action plans to improve

Support marketing programs and culinary advancement initiatives across the region

Assist in preparing quarterly business review presentations

Support WPC corporate with new account openings when needed; weekend work and travel may occur

Excellent oral and written communication skills

Exemplary presentation skills

Managerial/supervisory capabilities

Excellent execution capabilities

Qualifications

Proficient in Microsoft Office applications (Outlook, Word, PowerPoint, Excel).

Previous marketing and/or communication experience - 2 years.

Bachelor's Degree in Marketing is preferred.

Proven ability to manage multiple tasks and deadlines.

Excellent writing ability with proofreading and grammatical skills.

Basic knowledge of Photoshop or InDesign is beneficial.

Self-motivated and well disciplined.

Positive attitude and ability to communicate effectively with employees at all levels in a corporate and operations environment in a professional manner.

Strong knowledge of social media.

Drive for accuracy and going above and beyond at all times.

Enjoyment of building relationships

Demonstrate awareness, understanding, and skills necessary to work in a diverse environment

Articulate, with strong interpersonal skills

Ability to work well under pressure and meet deadlines

Possess an interest in learning, observing, and practicing a variety of experiences in our industry

Excellent writing and editing skills

Self-directed, proactive, and curious

Flexible and adaptable

Knowledge of social media platforms

Knowledge of graphic design tools is a plus

Prior marketing related experience is a plus

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

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