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Product Manager - Trust & Safety - Social AI

Sunnyvale, CA, United States

A bit about Cantina:

Cantina, founded by Sean Parker, is an invite-only playground that puts AI into the hands of creators and allows them to bring any idea to life as a social bot that can be experienced with friends directly in the Cantina and also shared across the internet.

It's the first place where people can create, explore, and chat live with personality-driven AI bots together with their friends. People can choose from Cantina’s collection of thousands of unique bots, or build awesome AI bots from scratch with just a few prompts.

While a lot of AI focuses on improving productivity and efficiency, we believe our AI bots will drive the future of entertainment on the internet. We’re excited about the creative potential they will unlock for everyone.

The Cantina is building a new kind of social AI where people can not only choose their own adventures, but make their own adventures. Create, share, and set AI bots free.

A bit about the role:

We are building a brand new platform where people can build, share, and interact with AI in a fun social setting. We’re on a mission to unlock new forms of human creativity and enable anyone with an idea to bring their dreams to life with AI. To ensure our creative tools and social spaces are used responsibly, we are seeking a bold, forward-thinking, and analytically minded product manager to join our team. This role sits at the intersection of social and AI, and will play a key role in advancing our commitments around Responsible AI and Safe Social Spaces. Join us in designing a new generation of trust and safety tools for the social AI era.

A bit about the work:

Execute product roadmap that supports our community guidelines & policies

Work closely with Eng, T&S, Legal, Community, and Support teams to inform roadmap

Build moderation, reporting, and enforcement tools for internal teams & end-users alike

Analyze and fine-tune our automated moderation tools and classifiers to ensure they are effectively and reliably enforcing our policies

Deliver weekly reports on key trust & safety KPIs, emerging trends, and other insights that guide our strategy around key safety pillars.

Proactively monitor emerging threats, abuse vectors, and industry trends to address potential issues before they escalate into rapid response scenarios.

A bit about you:

3+ years of product management experience in a Trust & Safety role, preferably within a large scale social media and/or artificial intelligence environment.

Roll up your sleeves attitude with no problem too small or complex to tackle

Direct experience working with content moderation systems like Hive or similar

Strong analytical and data skills to analyze complex datasets, identify actionable insights, and leverage data to drive strategic tool improvements in T&S

Proven ability to steer cross-functional projects in a fast paced, evolving environment

Track record creating and optimizing moderation tools, ensuring they are effective and scalable to manage online abuse and support safe product development efforts

Location:

This role is remote, USA-based. Cantina, Inc. has offices located in Sunnyvale, CA and Brooklyn, NY.

Pay Equity:

In compliance with Pay Transparency Laws, the salary range for this role ranges from $120,000 - $150,000. When determining salary rate, a number of factors will be considered, including skills, experience, job scope, and location.

Benefits:

Flexible working arrangements – remote, office, or hybrid – the choice is often yours. We are open to ensuring quality candidates don’t experience barriers to success.

Health Care – 99% company-paid health care, dental and vision (through amazing providers). Taking care of our employees and their covered dependents is one way we demonstrate we care.

Monthly Stipend – Used for food, fun, travel, education to name a few… In general, almost anything goes.

Mental wellbeing support – Access to an EAP (personal issues/financial/substance counseling), online therapy for mental health, is one more way we demonstrate our care.

Equity – Full-time employees are rewarded with equity – we all have a shared stake in Cantina’s success.

401(K) - Eligible to participate on day one of employment – save for your future!

Short and Long Term Disability - Company paid.

Life Insurance - 1x base pay, 100% company paid.

Maternity/Paternity/Adoptive Leave - Generous maternity/paternity benefits

PTO 15 paid PTO/vacation days per calendar year.

Holidays - 13 paid holidays per calendar year.

Sick Pay - 9 sick days per calendar year.

Discounts - through Smart Perks.

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Sunnyvale, CA, United States

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