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Satellite Office Leader

Dallas, TX, United States

Responsible for overseeing a branch office within PLS. Responsibilities include managing a sales and operations staff, growing market share, driving revenue growth and delivering modes of diversification. The SOL will manage sales quotas, develop and mentor sales trainees and Account Executives and collaborate often with the corporate office regarding branch sales performance .

Summary of essential job functions:

Responsible for training, mentoring, performance management and retaining brokerage team

Accountable for profit/loss of brokerage organization

Customer Management: Growth, assignment to AE, maintain service and revenue/margin thresholds

Interacting with Finance to ensure accurate billing and collections within company standards

Interacting with IT to define business requirements for software enhancements

Ensure branch infrastructure (system, facility, phone) support company growth and culture objectives

Execute as well as help to develop brokerage strategic plan

Monitor revenue and profit results/trends

Monitor individual performance (day, week, month)

Assess and maintain team dynamics

Interact with other PLS departments, as needed, to ensure services delivered to brokerage team are acceptable

Supply rates to customers

Update brokerage metrics

Weekly trainee progress and sales status review

Direct responsibility for coaching sales and operations managers on leadership, motivation, and day to day business management

Improve effectiveness, as measured by revenue growth, of Account Executives and Account Executive Trainees by coaching, on-going training and mentoring

Manage leads distribution and assignment for team.

Resolve tactical issues related to revenue generation, service and administrative support

Increase revenue of key customers by supporting, developing and implementing key account strategies

Other duties as required by business needs or as assigned

Basic word processing and spreadsheet skills, at least 25 wpm typing skills

Ability to multi-task in a fast paced environment with rapidly changing priorities

On call, receiving calls from clients and carriers 24/7 including holidays, weekends and evenings

Minimum Qualifications

Bachelor's degree or equivalent work experience is required

3+ year of prior sales experience

Candidate should have excellent verbal and written communication skills.

I consent to be contacted over SMS/Text for this job.

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