Behavioral Health Director

Philadelphia, PA, United States

Job Description Job Description Behavioral Health Director

Job Summary: The position of Director of Behavioral Health Services is responsible for the coordination and oversight of all behavioral health care provided in Mazzoni Center’s Department of Behavioral Health and for the quality of services rendered. The Director of Behavioral Health will ensure proper functioning of day-to-day operations of the Department and will foster an integrated behavioral health model of care within a Federally Qualified Health Center (FQHC) setting. Serves as a member of management team at Mazzoni Center. Reports to the Executive Medical Officer (EMO) and collaborates with the Medical Director, Director of Nursing and Integrated Services and the Director of Practice Management as well as other Mazzoni Center Directors to ensure integration of services and care across departments. Delivers Behavioral Health care.

Communication: Good oral and written communication skills are required for this position. The person in this position must be able to communicate effectively with the clients, staff, and others; and contribute to a positive environment.

Key Responsibilities:

Delivery of Behavioral Health Care

Provides direct care to behavioral health patients

Administrative Responsibilities

Collaborates with the Quality team to develop and support implementation of quality improvement projects

Provide overall administration of performance, stability and growth of behavioral health program through the development of long-term goals and annual objectives

Establish policies, procedures and standards of operation for the department

Provide direct administrative and clinical supervision to behavioral health staff

Monitor and evaluate individual staff and program performance and implement corrective action policies as necessary for ongoing quality improvement

Ensure compliance with administrative and clinical mandates, regulations and standards set forth by funders, licensing boards and agency policies

Collaborates with EMO on the completion and submission of grant and funding opportunities

Collaborate with EMO on preparation of annual program budget

Responsible for overseeing the hiring, onboarding, promoting and termination of behavioral health staff

Report data and other program operations information to the EMO and Executive Leadership Team (ELT)

Ensure development and implementation of staff’s annual professional development plans

Liaison between insurance companies to maintain credentialing and scout potential new contracting opportunities

Review patient satisfaction data and address client grievances as necessary

Interface with Athena EMR system to ensure system is being used to full potential

Promotes provider support for diagnostic and E&M coding accuracy, adherence with compliance plan, attainment of productivity targets, and claims preparation for third party reimbursement

Establish, strengthen and maintain relationships with multiple agencies, departments, stakeholders and community organizations

Protect client and agency information at all times, adhering to agency Confidentiality Policy and HIPAA as well as other laws governing privacy/disclosure

Participate in clinical supervision as scheduled, attend departmental meetings as scheduled and attend monthly General Staff Meetings

Assures consistency of organizational mission with demonstrated needs/expectations of medically underserved LGBTQIA+ community

Commits professional time to community services activities on behalf of Mazzoni Center

Serves as participant in any planned fundraising activities

Perform other related duties as required

Education, Training, License and Certification, Skills and Experience:

Master’s or Doctorate degree from an accredited institution with a focus/major in psychology, social work or counseling

Professional clinical license active in PA (LCSW, LPC, PhD or PsyD or LMFT required).

5 to 10 years post-graduate experience in program administration and clinical supervision

Significant demonstrated knowledge of mental health and substance abuse treatment

Clinical supervision experience and training preferred.

Must be culturally competent to work with groups from diverse racial, educational, socioeconomic backgrounds, sexual orientation and gender presentations, and youth/adolescents.

Knowledge of and experience with managed care/funding sources required.

Strong oral and written communication skills; attention to detail. Strong organizational skills; and computer proficiency.

Must complete mandatory trainings: CPR, First Aid, Narcan, HIV, Confidentiality, TB/STI.

Ability to work independently and effectively, taking initiative, to meet deadlines.

Must work well with multi-disciplinary team.

Clearances:

Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Physical Requirements: [1]

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met

Kneeling, bending legs at knee to come to a rest on knee or knees

Crouching. Bending the body downward and forward by bending leg and spine

Reaching. Extending hand(s) and arm(s) in any direction

Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly;

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction.

Ability to receive detailed information through oral communication, and to make the discriminations in sound;

Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Exerting up to 35 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Must have all necessary vaccinations and tuberculosis screening and Hepatitis B immunity screen in accordance with applicable Mazzoni Center policies.

This job description is a general digest of the essential and expected functions and duties of the position; it is not designed to explicitly list every activity, duty or responsibility that is or may be required of the employee while performing the job. Duties, responsibilities, and activities related to or essential to accomplish the key responsibilities and tasks listed in this job description may be assigned at any time. MAZZONI CENTER reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements

[1] Mazzoni Center is committed to the principles and practice of equal employment opportunity and to the full inclusion of all qualified individuals. As part of this commitment, consistent with the Americans with Disabilities Act, the Pennsylvania Human Relations Act, and the Philadelphia Fair Practices Ordinance, it is Mazzoni Center’s policy to provide reasonable accommodation to perform the essential functions of this position when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

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