Computer and Network Specialist, Senior

Martinez, CA, United States

Computer and Network Specialist, Senior

Posting Number: 0002010

Location: District Office

Salary: YEARLY: $97,080, step 1 - $118,260, step 5 (see special instruction for initial step placement)

Position Definition:

To plan, design, implement and operate computing networking systems including hardware and software, stand-alone, peer-to-peer and client/server operating systems in a major organizational unit at a college, satellite location or the District Office; to plan, organize and monitor district wide network, servers and telecommunication operations; and to develop and perform system procedures.

Distinguishing Characteristics:

Computer and Network Technician - This is the journey-level classification in the Computer and Network Specialist series. This classification requires basic knowledge and experience to provide technical assistance to the District

Computer and Network Specialist - This classification requires more specialized knowledge and experience to provide technical assistance to other staff.

Computer and Network Specialist, Senior - This is the most advanced level classification in the Computer and Network Specialist series. Incumbents at this level work relatively independently and act as a lead on troubleshooting servers and networks that often impact multiple locations.

Examples of Duties/Essential Functions:

Duties may include, but are not limited to, the following:

Designs, installs, maintains, and administers server clusters, virtual environments, and connections to Local Area Network (LAN)/ Wide Area Network (WAN).

Interfaces with user community to determine and document technical requirements for computer and network solutions.

Creates and manages project plans.

Provides leadership for dealing with change and ambiguous situations.

Provides high-level follow-through and problem solving for completing projects.

Designs and documents network architectures that are efficient, scalable and secure.

Provides high-level computer and network troubleshooting and solutions.

Plans, designs, implements and operates network telecommunication hardware, software and cabling.

Plans, designs, implements and administers user and group accounts, network printing services, Internet connectivity, network security, and network software applications.

Provides consultation, training and problem-solving support for client/server computer systems, network systems and applications.

Communicates with vendors and users to obtain information, resolve problems, arrange and conduct demonstrations.

Implements, and monitors security standards for all client/server platforms on student networks.

Implements, and monitors disaster-recovery standards, including audit requirements, legal requirements, risk analysis, recovery strategies, setup, maintenance of fault-tolerant hardware and data backup systems.

Participates in testing hardware and software products and makes recommendations on usage.

Participates in long-range planning efforts; serves in an advisory capacity to determine appropriate hardware and software needs for computing and networking.

Implements technical procedures (in person or remote) on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability.

Maintains data conversions, databases, and other applications to support computer operations; generates and writes reports and documentation.

May provide direction to technicians, student assistants, staff, and others who provide computer systems support.

Maintains records of activities; develops and maintains system documentation.

Obtains ongoing training and information to keep skills and knowledge current.

Coordinates, conducts and participates in end-user and peer training.

Communicates with faculty, staff and students via written, verbal and non-verbal methods in order to effectively provide technical services and instruction.

Performs related duties as assigned.

Minimum Qualifications:

Education/Experience:

EXPERIENCE AND TRAINING

Five (5) years of experience planning, installing, operating, and maintaining local and wide area networks, computers and servers.

Two (2) years of experience managing network systems.

Demonstrated project management experience.

EDUCATION/LICENSE OR CERTIFICATE

Possession of a Bachelor's degree is highly desirable OR Equivalent to the completion of an Associate degree in computer science or related field. (Experience may be substituted for education on a year-for-year basis.)

Knowledge Of:

Principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, LAN, and WAN technologies including the operating systems, applications, protocols and topologies.

Installation, application, maintenance and repair of telecommunications cabling.

Installation, maintenance, and support of network management software packages.

Principles and theory of disaster-recovery design and planning including audit requirements, legal requirements, risk analysis, and recovery strategies.

Concepts and principles of security equipment (firewalls, Access Control Lists, Intrusion Detection Systems, etc.), threat vectors to information systems, Cloud computing, IP phone architecture, network storage and routers.

Principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, and network technologies including peer-to-peer, client server, and stand-alone operating systems, peripherals, applications, connectivity, protocols and topologies.

Safety procedures when working with electrical and electronic systems.

Principles of supervision and training.

Skill To:

Skill/Ability to:

Plan, design, implement, monitor, troubleshoot and operate LAN, WAN, telecommunication hardware and software, fiber and copper media.

Provide technical advice and assistance on matters relating to the installation and operation of LAN and WAN and telecommunication systems.

Provide technical advice and assistance on matters relating to the installation, operation, and support of computer systems including multiple networks, peripherals, telecommunications, and Internet.

Plan, design, implement and operate personal computers, network servers, multiple networks, network peripherals, virtual environments, storage area networks, telecommunications software and hardware, and fiber and copper media.

Supervise the work of others.

Exercise high level problem solving/troubleshooting skills and follow-through.

Coordinate, conduct and participate in end-user or peer training.

Use electronic test equipment and common small hand tools.

Execute and communicate oral and written instructions.

Understand technical manuals and instructions.

Work independently and effectively under pressure, adapting to changing demands.

Establish and maintain cooperative work relationships with those contacted in the performance of required duties.

Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Ability To:

N/A

Desirable Qualifications:

Experience monitoring, tuning performance, identifying and resolving issues with Microsoft Windows Servers and workstations.

Experience maintaining and monitoring VMware host and guest servers (VMware VSphere and EMC VXrail).

Experience with writing Group policies in Windows Active Directory and endpoint management with Intune.

Experience writing and using PowerShell scripts.

Experience with Commvault backup.

Experience with Amazon Web Services or Microsoft Azure.

Special Instructions:

NOTE: New employees will be placed at the first step which is $97,080 per year, second step $101,988 per year or third step at $107,148 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $118,260 per year is reached on the salary schedule.

Job Close Date: 5/20/2024

Open Until Filled: No

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