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Mondelez International
, IL, United States
Regional Director of Retail page is loaded Regional Director of Retail Apply remote type Fully Remote locations Remote Worker - Illinois, USA Chicago, Illinois, United States time type Full time posted on Posted 8 Days Ago job requisition id R-109598 Job Description Are You Ready to Make It Happen a
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** Regional Retail Director**
** | Chicago, IL, United States**
Posted Date 1/31/2022 Description **Primary Duties and Responsibilities:**
* Provides operational leadership to multiple dispensaries, with a strong understanding of the market and patient needs, as well as anticipating future needs
* Work closely with cultivation and manufacturing to ensure proper inventory planning
* Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
* Work closely with corporate Curaleaf to implement and drive brand initiatives, including overseeing the customer experience of the brand and community/patient/physician/governmental outreach within this channel
* Proactively collects voice of the customer feedback and uses feedback to implement new product offerings and assist in identifying trends and opportunities
* Ensures a world-class experience exists for our patients
* Understands and remains current on market demand for product offerings and ensures dispensary teams are trained to meet patient needs.
* Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and patient experience reflect Curaleafs vision and values
* Interacts closely with the Curaleaf compliance team to ensure all dispensaries and personnel follow State regulations, in all operations, processes, inventory management and protocol
* Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization
* Drives and influences productivity and cost saving opportunities in all operational components
* Cross functionally collaborates on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies
* Delivers Curaleaf training and reinforces service, product, operations and management expectations through training and development of store teams
* Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations
* Provides financial budgeting, forecasting and reporting
**Qualifications:**
* Bachelors degree in business or related field required
* 5-7 years experience in retail store sales, operations, and leadership in a high-volume retail environment with at least 5 years of multi-store experience required
* Strong personnel management and retail operations knowledge, including
inventory control, loss prevention, retail POS systems, merchandising, customer
service and budget preparation
* Solid business and financial acumen and reporting skills
* Demonstrated track record in driving revenue and increasing store productivity
* A high-touch, credible, visible leader who could establish instant credibility and inspire the team
* Strong strategic skills with financial planning and operational savvy
* Excellent oral and written communication skills
* Excellent people and organizational skills
* Team player with the ability to gain consensus through collaboration and open dialogue
* A sense of urgency, high energy, and hands-on approach
* Frequent travel across multiple states is required
* Subject to background check per state cannabis requirements
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