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Burlington
Morgan Hill, CA, United States
Burlington Customer Service Lead Morgan Hill , California Apply Now LOCATION 1023 Cochrane Road Morgan Hill CA US 95037 Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As
Job Source: BurlingtonSutter Health
Mountain View, CA, United States
Organization: PAMF-Palo Alto Medical Foundation CAD Position Overview: Supports, organizes and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants and interns. Supports updates to policies, procedures and protocols to streamline workflow, improve efficienc
Job Source: Sutter HealthMETA
Sunnyvale, CA, United States
Summary: The Reality Labs Service Team is looking for an experienced and highly talented Service Operations Lead. Within this role you will drive the design, scale, and day-to-day activities of Post-Sales Service experience across Global network. You will partner with vendors to develop consumer facing returns processes and tools, along with inter
Job Source: METASaks OFF 5TH
Milpitas, CA, United States
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is A
Job Source: Saks OFF 5THSutter Health
San Jose, CA, United States
Organization: PAMF-Palo Alto Medical Foundation CAD Position Overview: Supports, organizes and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants and interns. Supports updates to policies, procedures and protocols to streamline workflow, improve efficiency
Job Source: Sutter HealthRussell Tobin
Santa Clara, CA, United States
Job Description Job Description Our client, a well-known SaaS organization, is seeking a Training Customer Service Lead to join their team! The ideal candidate will have experience handling customer accounts, specifically escalations and sensitive situations, as well as a clear understanding of customer and sales contracts. Pay Rate: $63-83/hou
Job Source: Russell TobinMonterra Credit Union
East Palo Alto
Do you have a minimum of 3 years of experience as a Teller with a financial institution with 1 year of experience as a Head Teller, Lead or Supervisor? D o you possess a broad knowledge of financial products and services? <str...
Job Source: Monterra Credit Union2020 Companies LLC
Palo Alto, CA, United States
Lead Sales and Service Associate page is loaded Lead Sales and Service Associate Apply locations Palo Alto, CA time type Part time posted on Posted 30+ Days Ago job requisition id REQ_054756 Job Type: Regular Work Location: Samsung Experience Store 8004 - Palo Alto, CA 94304 Overview: The Le
Job Source: 2020 Companies LLCSan Jose, CA, United States
Job Description - Service Lead (24005706)
Job Description
Description
Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.
1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
2. Provides feedback to store leadership regarding the team’s performance.
3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.
Qualifications
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Primary Location Primary Location : US-CA-SAN JOSE
Work Locations Work Locations : STORE~4261_SAN JOSE,CA 1832 HILLSDALE AVE. [email protected] SAN JOSE 95124
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Service Lead jobs in San Jose, CA, United States
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