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INLIVIAN
Charlotte
Job Description Job Description Title: Customer Care Associate Reports To: Call Center Supervisor Department/Division: People and Culture FLSA Status: Non-Exempt Position Summary Responsible for providing high quality customer service in INLIVIAN’s Call Center by receiving incoming calls, answering questions, solving problems, and p
Job Source: INLIVIANMagical Destinations Travel
Charlotte, NC, United States
Growing your career as a Full or Part- Time Remote Customer Care Specialist is an incredible opportunity to develop valuable skills. If you are strong in leadership, and persuasion and have the right determination for the opportunity, then schedule a meeting today to become a Remote Customer Care Specialist. The right candidate will serve as a me
Job Source: Magical Destinations TravelFirst Call Resolution
Charlotte, NC, United States
Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Charlotte, NC and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing D
Job Source: First Call ResolutionFlexJobs
Concord
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsConterra Ultra Broadband
Charlotte
Job Description Job Description Customer Care Coordinator About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to
Job Source: Conterra Ultra BroadbandPrecise Systems (MD)
Charlotte, NC, United States
As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment p
Job Source: Precise Systems (MD)Xavier University
Charlotte, NC, United States
Job Summary Monday-Friday 8:00am-5:00pm CBS Northeast has a large inventory of new, surplus, and reconditioned circuit breakers, switchgear, motor control, transformers, and other power apparatus, along with hundreds of thousands of replacement parts. Our shop services include repairing, upgrading, reconditioning, and re-manufacturing your elect
Job Source: Xavier UniversityService Pros Installation Group, Inc.
Charlotte, NC, United States
Job Type Full-time Description About Us: Service Pros Installation Group is a family-owned business, headquartered in Charlotte, NC; committed to utilizing our resources to positively impact those we serve, putting the needs of our coworkers and customers ahead of our own. Service Pros Installation Group works as an exclusive flooring installat
Job Source: Service Pros Installation Group, Inc.Charlotte, NC, United States
**About FirstService Residential:**
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada\.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture\. Our 19,000 associates can count on competitive salaries, top\-tier medical, dental, and retirement benefits, career training, and support for continued professional development\.
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**\*\*Must live in the states of Florida, Texas, North Carolina or Nevada for Remote Customer Care employment\.**
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**Job Overview:**
As a Remote Customer Service Associate, youâll be responsible for assisting homeowners, escrow companies, realtors and REO institutions via telephone and e\-mail\. You will provide feedback to Community Management staff, as well as assist residents regarding unit and community information\.
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**Job Responsibilities:**
+ Take inbound/outbound calls from homeowners/residents of rental properties, realtors, REO institutions and respond in a timely manner
+ Provide residents with service information and submit work orders as needed
+ Coordinate with CM's and Associates regarding unit and community information
+ Research information using internal software, available resources and knowledge data base
+ Verify and update customer information
**\*Open availability required for Customer Care Center hours**
+ Employees will have 1 designated weekday and 1 designated weekend day off per week
+ FL and NC: Monday â Sunday 9:00 AM â 9:00 PM EST \(8\-hour shifts\)
+ TX:Â Monday â Sunday 8:00 AM â 8:00 PM CST \(8\-hour shifts\)
+ NV:Â Monday â Sunday 6:00 AM â 6:00 PM PST \(8\-hour shifts\)
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Pre\-employment Training
+ 3 Weeks Monday â Friday
+ 10:30 AM â 7:00 PM EST
**Equipment/Specifications Required:**
+ \*Use of own laptop or desktop computer \(not provided by company\)
+ No Chromebooks\*
+ Dual Core Processor
+ Installed Manufactured Memory \-8GB of RAM or higher
+ Processor \-2GHz or higher
+ Windows 10 or 11
+ USB ports enabled
Internet connection
+ Min 20 Megabits per second download speed
+ Min 5 Megabits per second Upload Speed
+ Hard Wired Connection \(Ethernet Cord required\)
**Skills & Qualifications:**
+ High School diploma or equivalency required
+ Must possess strong customer service background
+ Bilingual in English and Spanish preferred, but not required
+ Active listening, verbal, and written communication skills
+ Problem solving/analysis
+ Typing speed minimum of 25 wpm
**Benefits:**
As a full\-time non\-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision\. In addition, you will be eligible for time off benefits, and a 401k with company match\.
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Job Type: Full\-time
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Salary: $14\.50 \- $15\.00 per hour
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Benefits:
+ 401\(k\) matching
+ Dental insurance
+ Health insurance
+ On\-the\-job training
+ Paid time off
+ Referral program
+ Vision insurance
+ Work from home
Experience level:
+ Under 1 year
Shift: Full time and part time shifts available\*
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+ 5 hour shift
+ 8 hour shift
+ Day shift
+ Evening shift
+ Morning shift
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Weekly day range:
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+ Call Center open 7 days a week, off 1 designated weekday and weekend day\.
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Remote Customer Care Associate jobs in Charlotte, NC, United States
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