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Tik Tok
San Jose, CA, United States
About the Company TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imagina
Job Source: Tik TokQuatrro Business Support Services
San Jose, CA, United States
Purpose of the Job: The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs. Responsibilities: Provide day to day support of client networks, servers, storage, and overall infrastructu
Job Source: Quatrro Business Support ServicesLanceSoft
Santa Clara, CA, United States
Job Description: As a Senior Support Engineer, you will be responsible for overseeing the assembly, setup, and deployment of systems under test for the Post-Silicon Validation team, following and adapting established procedures in a dynamic lab environment. Performs set-up, maintenance, and/or repairs of systems under test, and collaborates with en
Job Source: LanceSoftFortinet
Sunnyvale, CA, United States
Job Description Position overview and Job Responsibilities: Provide technical support to customers on security devices and Cloud deployments. Perform collection, analysis, and change recommendations of configuration of customer network information and packet capture. Recommend corrective actions based on gathered data and its analysis. Run real-t
Job Source: FortinetServiceNow
Santa Clara, CA, United States
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a dr
Job Source: ServiceNowFortinet
Sunnyvale, CA, United States
Job Description Position overview and Job Responsibilities: Provide technical support to customers on security devices and Cloud deployments. Perform collection, analysis, and change recommendations of configuration of customer network information and packet capture. Recommend corrective actions based on gathered data and its analysis. Run real-ti
Job Source: FortinetPingCAP
Sunnyvale, CA, United States
PingCAP is one world-leading, one-stop, real-time HTAP database solution provider, and our mission is to build a database of the future, made by developers and for developers. Now our products TiDB have been trusted by large-scale industry leaders and adopted by over 2000 companies across different industries. Our deep open-source community roots (
Job Source: PingCAPTSP
San Jose, CA, United States
San Jose, California - 2024-02-28 Senior Technical Support Engineer If you’re one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We’re big on culture and look for employees who can grow both professionally and personally with us. At TSP, we make sure our employees have the oppo
Job Source: TSPSan Jose, CA, United States
Purpose of the Job:
The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs.
Responsibilities:
Provide day to day support of client networks, servers, storage, and overall infrastructure.
Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.
Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.
Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve.
Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service.
Troubleshoot and resolve network and system issues, remote or on premise as needed.
Positively and professionally represent the face of the company with our clients.
Qualifications (Knowledge, Skills, and Abilities):
5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security.
Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet).
Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite).
Experience with MDM solutions (Intune, Jamf, etc.)
Self-motivated and able to work with limited supervision, and excellent time management.
Strong communication and customer service skills.
CCNA or equivalent network experience is desired.
MSCE or equivalent server experience is desired.
Technical Certifications a definite plus
Experience:
A.S. or B.S. in information systems or related field is preferred.
5+ years' experience working in information technology is required.
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Senior Support Engineer jobs in San Jose, CA, United States
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