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Thena
Palo Alto, CA, United States
Requirements Excellent communication and interpersonal skills Ability to build and maintain strong customer relationships Strong organization and time management skills Ability to work independently and as part of a team Experience with customer success tools and platforms such as Salesforce, Intercom, or HubSpot Responsibilities The Customer Suc
Job Source: ThenaProdigal
Mountain View, CA, United States
[Full Time] Customer Success Manager at Prodigal (United States) | BEAMSTART Jobs Customer Success Manager Prodigal United States Date Posted 19 Jun, 2023 Work Location Mountain View, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work No Stock Options No Vacancies 1 available A
Job Source: ProdigalBolster Inc.
Santa Clara, CA, United States
About Bolster Bolster turns the security paradigm upside down and removes threats and digital risks before an attack occurs. Our protection extends beyond the enterprise to customers and partners. Our approach is the antithesis of today's cyber defense strategy, which is to wait for an attack than try and prevent it. Or worse, assume you have been
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San Jose, CA, United States
Description Customer Success Manager Harmonic is the worldwide leader in software-based cable access solutions. We revolutionized cable access networking with the industry's first virtualized cable access solution, enabling cable operators to deploy gigabit internet services more flexibly and efficiently to consumers' homes and mobile devices. Mo
Job Source: Harmonic Inc.ZL Technologies
Milpitas, CA, United States
Customer Success Manager ZL Tech is a company which focuses on customers first, working across the globe serving large enterprises from all industries. As a Customer Success Manager, you will be a part of a team focused on delivering business value across our platform as our customers’ trusted advisor. You will be focused on building loyalty to e
Job Source: ZL TechnologiesSmartsheet
San Jose, CA, United States
Smartsheet is looking for a proven leader to help build, operate, and scale our Customer Success team. As Manager of Customer Success , you will build and manage a team of Customer Success professionals and partner with other Managers and Sr Manager of Customer Success in Costa Rica and the Director of Customer Success in the US to execute on the
Job Source: SmartsheetProdigal
Mountain View, CA, United States
[Full Time] Customer Success Manager - US at Prodigal (United States) | BEAMSTART Jobs Customer Success Manager - US Prodigal United States Date Posted 01 Dec, 2022 Work Location Mountain View, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work No Stock Options No Vacancies 1 a
Job Source: ProdigalBynder
San Carlos, CA, United States
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies a
Job Source: BynderMountain View, CA, United States
Your Role:
Are you an expert Customer Success professional looking for collaborative and exciting new opportunity? Treasure Data just might be the right place for you!
Our Customer Success team partners with existing customers in a steadfast pursuit to grow the value CDP brings their organization. As a Customer Success Manager you will lead the day to day relationship directly with your customers. You will be accountable for driving their strategic success through goal setting and action planning with use case workshops, maturity assessments and other tools our team has access to.
Customer Success Managers also serve as the voice of the customer within Treasure Data. We have the privilege of working with all teams - including: Product Management, Engineering, Marketing, Industry Principals, Professional Services - to ensure our customers are successful. You will also represent Treasure Data to our customers sharing roadmap updates and facilitating conversations between the customer and our Product teams. Our work is critical to the success of the company, and we have an exciting opportunity to propel the company to the next stage in our evolution!
Responsibilities & Duties:
Build and maintain success plans with customer leadership centered around growing the value generated by Treasure Data.
Encourage and enable adoption of our entire product and find opportunities for expansion across the enterprise.
Work with internal teams and external partners to ensure smooth implementations and ongoing strategic support is delivered in a timely and relevant manner.
Strategically use our success tools, including: slack, Gainsight, QBRs, customer on-sites, our incredible Support team, brilliant Industry Principals, Professional Services team, and hardworking Executive Sponsors.
Partner with Marketing to drive joint customer success stories and co-marketing opportunities.
Required Qualifications:
5+ years of Customer Success or related experience.
Proven track record of communicating across business and technical concepts (ie. ROAS, critical metrics, Big Data and Analytics, Data Warehousing, API and software integrations, and SQL).
Background in one or more of the following areas is ideal: Marketing, SaaS/Martech/Adtech, Analytics/Business Intelligence.
Proficiency in Google Suite (particularly Docs, Sheets, Slides).
Independent drive for continuous improvement.
Physical Requirements:
Working out of Mountain View, California or New York, NY office according to our “Global Hybrid Working Policy.”
Travel Requirements:
25% travel average with the opportunity to travel more if desired.
Commission is not included in the advertised compensation range
Compensation Range
$100,900—$122,100 USD
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Customer Success Manager jobs in Mountain View, CA, United States
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