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Workplace Options
Columbia, SC, United States
Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500
Job Source: Workplace OptionsU-Haul
Columbia
Location: 2800 Two Notch Rd, Columbia, South Carolina 29204 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are pr
Job Source: U-HaulHornet Staffing, Inc.
Columbia, SC, United States
We are seeking a Customer Service Representative to join our team in Columbia, SC! You will ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Come join a fun team and end enjoy competitive compensation, a great work schedule, and endless opportunities for car
Job Source: Hornet Staffing, Inc.The Siegel Group
Columbia, SC, United States
Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression ESSENTIAL FUNCTIONS • Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. • Knowledge
Job Source: The Siegel GroupFamily Dollar
West Columbia, SC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Swansea, SC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Pelion, SC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Gaston, SC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarColumbia, SC, United States
Company Information
Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365. More than 5,000 commercial and industrial properties across North America trust The Electric Guard Dog to keep their assets secure.
Job Summary
AMAROK's Customer CARE department is responsible for the overall daily customer experience while creating and following up on routines and processes. As a Care Representative you will play a key role in customer satisfaction and retention by providing superior customer support to AMAROK's internal and external customers. Applying candidates must be able to type at least 60-80 WPM and demonstrate proficiency navigating through Microsoft Suite. This is a Monday-Friday position working 11am - 8pm shifts.
Key Responsibilities All duties must be conducted in accordance with the Company's established standard operating procedures and techniques
Answer a high volume of incoming calls and provide top-quality customer service to internal and external customers.
Process a high volume of inbound email request.
Monitor service agreement updates, alarm-handling protocols, and relevant reporting.
Provide expert-level troubleshooting assistance and provide educational materials and/or information to customers.
Triage service needs and create work orders for AMAROK's Technicians.
Manage service ETA request.
Prepare and present reporting, system utilization, and special projects to assigned accounts when requested.
Requirements
At least two years related experience - tech support/troubleshooting experience is a plus.
Strong time management and organizational skills with the ability to thrive in a fast-paced environment.
Great active listening skills and the ability to build rapport, secure (pun intended) trust, and maintain a professional relationship with both internal and external customers.
Ability to communicate clearly, both written and verbal.
Ability to answer a high volume of calls and emails daily.
Outstanding analytical and problem-solving skills.
TEAM ORIENTED!!
Why AMAROK? AMAROK is driven by our companies' core values. We strive to facilitate a greater sense of purpose in all our career opportunities. Well known for our superior company culture and leadership, our employees also enjoy the following benefits:
Health Benefits (Medical, Dental & Vision)
Tuition Reimbursement Program
Short & Long-term disability
Life Insurance
Flexible Spending Account (Section 125)
Matching 401K retirement plan
Career advancement
Bonus opportunities
Generous PTO
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Customer CARE Representative jobs in Columbia, SC, United States
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