ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Aramark Uniform
San Leandro, CA, United States
** Customer Service Manager** **Job Category****:** Manager **Requisition Number****:** CUSTO019025 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Develops and maintains client relationships with Key Customers to grow base business and improve retention of account base. Engages with s
Job Source: Aramark UniformRJO Consulting
Union City
Job Description Job Description Our client in Union City/Fremont area, CA is hiring a Customer Service Manager. This is a full-time employee position with great opportunity to work on challenging assignments and grow your career. REPORT TO: Director of Operations SUMMARY: This is an exciting opportunity to be the Champion responsible for enhan
Job Source: RJO ConsultingSemiengineering
San Jose, CA, United States
> > Manager, Customer Service Shares Amkor is recruiting for a Manager, Customer Service based out of its San Jose, CA office. This position has tactical responsibility to support one of Amkors largest accounts and will be responsible for all aspects of the customer service engagement. You will work d
Job Source: SemiengineeringRJO Consulting
Union City, CA, United States
Job Description Job Description Our client in Union City/Fremont area, CA is hiring a Customer Service Manager. This is a full-time employee position with great opportunity to work on challenging assignments and grow your career. REPORT TO: Director of Operations SUMMARY: This is an exciting opportunity to be the Champion responsible for enhan
Job Source: RJO ConsultingBritish Swim School - Bay Area
San Mateo, CA, United States
At British Swim School, Site Managers lead the onsite team of Swim Instructors and Deck Ambassadors to ensure day-to-day pool activities run smoothly The Site Manager runs efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers Adhe
Job Source: British Swim School - Bay AreaNoah Medical
San Carlos, CA, United States
Who We Are Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience
Job Source: Noah MedicalMichaels Stores
San Leandro, CA, United States
Store - BAY-SAN LEANDRO, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standar
Job Source: Michaels StoresBolster, Inc
Santa Clara, CA, United States
About Bolster Bolster turns the security paradigm upside down and removes threats and digital risks before an attack occurs. Our protection extends beyond the enterprise to customers and partners. Our approach is the antithesis of today’s cyber defense strategy, which is to wait for an attack than try and prevent it. Or worse, assume you have been
Job Source: Bolster, IncPalo Alto, CA, United States
Job Description Job Description For over 45 years, Stangenes Industries, Inc. (www.stangenes.com) has been manufacturing critical components for customers in government, industry and research. As an OEM supplier to major medical and industrial equipment manufacturers, we have earned a reputation for quality and reliability at globally competitive prices. The foremost government and institutional particle accelerator facilities and research laboratories in the world rely on Stangenes Industries for innovation and excellence.
Stangenes Industries, Inc. is focused on developing an efficient, skilled and cross-trained workforce. All employees are responsible for maintaining a safe work environment; and each person is empowered in a way that creates exceptional individual performance, highly successful work teams, outstanding customer service, and an atmosphere of mutual respect. To the extent possible, Stangenes will support opportunities for employee professional development.
The Customer Service Manager is the main point of contact for customer questions or inquiries. The ideal candidate must determine customer needs, effectively communicate those needs within the organization, and work with all functional areas to deliver on necessary actions.
Responsibilities:
Respond to customer inquiries with product information and quotes, involving engineering when appropriate
Work closely with planning to obtain accurate lead times for customer quotes
Manage customer relationships, complaints, and escalations; ensure healthy relationships and timely results
Track customer orders to ensure on-time delivery, inform customers when changes need to be made to delivery dates
Crate all documents needed for domestic and international shipping
Create and mail customer invoices
Track all returned goods, including issuing Return Material Authorizations (RMA) numbers and entering information into appropriate databases for reporting and tracking
Work with all departments and individuals involved in the completion of customer orders including manufacturing, quality control, shipping and the President for complex orders or customer issues
Working with cross functional teams to find improvement opportunities, not blame
Qualifications:
BA or BS degree, or equivalent work experience
Five years customer service experience required; manufacturing industry experience strongly preferred
Preference of 2-5 years of experience working with ERP/ MRP or similar software
Ability to communicate diplomatically, and articulately over the phone, via email and face-to-face across all levels internally and externally is essential
Excellent data entry and organizational skills
Able to handle multiple interruptions and adjust priorities throughout the day, while continuing to produce accurate, detailed work
Proficiency in use of MS Office applications including Word, Excel and Outlook.
Verbal and interpersonal skills that enable effective interdepartmental communication
Ability to work with cross-functional teams to resolve issues
Stangenes Industries, Inc. is an Equal Employment Opportunity employer.
#J-18808-Ljbffr
Customer Service Manager jobs in Palo Alto, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.