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Rover
Seattle, WA, United States
???? **Privacy Notice** **Customer Experience Manager I** Spokane / Customer Experience / Full-time **Who we are:** connects pet parents with the worlds largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care
Job Source: RoverAmerican Income Life AO - Emily Norde
Bellevue
Job Description Job Description Are you a motivated individual looking to elevate your career in customer service and sales management? We are currently seeking a dynamic Insurance Sales Specialist to join our remote team and be a driving force in our success at AO Globe Life. Our team has been recognized as top-performing in our agency for 6 wee
Job Source: American Income Life AO - Emily NordePenn Foster
Seattle, WA, United States
About the Team The New Verticals team is building and scaling new ways to delight our customers leveraging the DoorDash platform. New Verticals include the DashMart, convenience, alcohol, grocery, and retail businesses. About the Role As a member of the New Vertical Consumer S&O team, this associate manager will be responsible for coordinat
Job Source: Penn FosterThe Michael's Companies
Seattle, WA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Seattle-1700 W Armory Way time type Part time posted on Posted 2 Days Ago job requisition id R00254379 Store - SEA-SEATTLE/INTERBAY, WADeliver a customer centric shopping experience by managing and delivering effective front-
Job Source: The Michael's CompaniesThe Home Depot
Manchester, WA, United States
Position Purpose Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address
Job Source: The Home DepotWorld Market
Lynnwood, WA, United States
Assistant Manager: Customer Experience page is loaded Assistant Manager: Customer Experience Apply locations WA, Lynnwood, 18205 Alderwood Mall Pkwy time type Full time posted on Posted 11 Days Ago job requisition id RU-0079529 In partnership with the Store Manager, provide leadership to achieve
Job Source: World MarketWorld Market Inc
Bellevue, WA, United States
Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else. And, while diversity of
Job Source: World Market IncQualtrics
Seattle, WA, United States
**Technical Program Manager - Customer Experience** Seattle, Washington, United States Category Engineering JOB DESCRIPTION The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to devel
Job Source: QualtricsSeattle, WA, United States
Store - SEA-SEATTLE/INTERBAY, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI . (MIKBenefits.com)
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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Customer Experience Manager jobs in Seattle, WA, United States
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