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Job Posting Title:
Health Access Partner, Psychiatry, UT Health Austin ----
Hiring Department:
Dell Medical School ----
Position Open To:
All Applicants ----
Weekly Scheduled Hours:
40 ----
FLSA Status:
Non-Exempt ----
Earliest Start Date:
Immediately ----
Position Duration:
Expected to Continue ----
Location:
UT MAIN CAMPUS ----
Jo
Create and execute learning strategies and programs, for new employees, and existing staff continuing education. Evaluate individual and organizational development of Access Center staff members.Implement various learning methods for Access Center staff (e.g. coaching, job-shadowing, online training). Design and deliver UT learn courses, workshops
Job Posting Title:
Optimization Specialist, UT Health Austin ----
Hiring Department:
Dell Medical School ----
Position Open To:
All Applicants ----
Weekly Scheduled Hours:
40 ----
FLSA Status:
Exempt ----
Earliest Start Date:
Immediately ----
Position Duration:
Expected to Continue ----
Location:
UT MAIN CAMPUS ----
Job Details:
Pur
Support the optimization team with an ability to analyze existing systems and business processes in order to guide and align to the organizations key priorities.Coordinate and execute day to day activities of projects, track progress and communicate issues/risks to ensure successful objective delivery.Assist in breaking down complex business proble
Job Description Job Description Salary:
Why Pref-Tech?
“We are a family” is an often-used cliché in business. It rarely translates into amazing relationships where you feel encouraged, supported, and part of something greater than themselves. We aim to make the phrase have meaning. We aim to make “family” a core reason we attract incredible pe
Performs various detailed and technical tasks to input and retrieve or release patient information while ensuring patient health information is complete, accurate, timely, and compliant.Verifies updates, maintains, and retrieves patient health information in paper and/or electronic format for authorized personnel.Protects the privacy and security o
Job Posting Title:
Registered Nurse, Psychiatry, UT Health Austin
----
Hiring Department:
Dell Medical School
----
Position Open To:
All Applicants
----
Weekly Scheduled Hours:
40
----
FLSA Status:
Non-Exempt
----
Earliest Start Date:
Immediately
----
Position Duration:
Expected to Continue
----
Location:
UT MAIN CAMPUS
----
Job Details:
Pu
Job Description Job Description Salary:
Why Pref-Tech?
“We are a family” is an often-used cliché in business. It rarely translates into amazing relationships where you feel encouraged, supported, and part of something greater than themselves. We aim to make the phrase have meaning. We aim to make “family” a core reason we attract incredible pe
Job Source: Preferred Technologies, LLC
Health Access Partner, Access Center, UT Health Austin
Austin, TX, United States
Assist in patient scheduling for single specialty integrated practice units, and coordinates connections with surgery schedulers and diagnostic imaging as needed for to schedule procedures. Perform referral processing coordination, insurance verification, appointment confirmations, cancellations, scheduling and reschedules. Under general supervision, exercise some discretion, make routine decisions based on existing scheduling guidelines and will assume other duties when assigned.Interact with the Access Center and Clinical Care Team. Support the clinical care team as needed with access related operations. Provide customer service to all contacts, included but not limited to scheduling and confirming patient appointments for multiple health services, using an electronic contact center software system, electronic health record and other electronic methods for managing patient care.Provide response and assistance to patients via electronic multi-media requests (email, chat, web, etc.). Obtain medical records as needed in accordance with UT Health Austin guidelines. Identify and obtain medical authorizations working with insurance payers and program facilitators. Verify patient insurance in accordance with UT Health Austin guidelines. Perform data entry, making necessary updates to patient information, demographics and insurance information using an electronic practice management system. Perform a variety of outbound proactive health contacts to patients, using established electronic methods. Complete appointment confirmation calls, ensuring patients attend their appointment. Schedule follow up appointments for patients checking out from their appointment. Receive and process specialty care referrals from Providers using Access Center software ensuring timely coordination of care for patients. Provide exceptional customer service and problem-solving techniques in an attempt to further the patients overall health and well-being via specialty care referrals. Obtain all necessary information via the patient record to ensure efficient processing of referrals.Document all referral processing steps throughout multiple stages, care coordination interactions with patients and providers utilizing Access Center software. Provide conflict resolution utilizing established UT Health Austin de-escalation methods. Educate and explain referral processes and procedures to patients. Establish and maintain effective working relationships with Care Teams internally and externally.Navigate all contacts appropriately using various software tools and electronic technology methods. Maintain Quality Performance Review Scorecard Standards (score of 90 percent or greater). Apply use of department manuals and reference tools.Perform other related functions as assigned.