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AUTOMOTIVE - SERVICE ADVISOR

City of Daşşak, NY, United States

AUTOMOTIVE – SERVICE ADVISOR - FOR THE ALL NEW FRIENDLY HONDA OF FAYETTEVILLE DEALERSHIP.

We are looking for dedicated service professionals to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

Medical, dental, and vision

401K

Paid vacation and sick time

Paid uniforms

High income potential

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms to technician as described by the customer

Determine and recommend needed maintenance based on age, mileage, and vehicle history

Prepare complete and accurate estimate for cost of Parts & Labor

Establish follow-up time

Monitor the progress of each vehicle throughout the day, updating customers frequently

Verify final invoice reconciles with work performed on the repair order

Explain all completed work and charges to customers

Perform active delivery with customer

Next day follow-up with customer

Qualifications

Minimum 1-year experience in a service advisory role

Exceptional customer service & communication skills

Positive attitude

High volume mentality

CSI focused

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