Application Consultant Radiation Therapy
Portland, OR, United States
Company Description
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we're transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we're dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description
This role can be based in San Francisco, Portland or Seattle metro areas.
Maximize product portfolio penetration into the existing install base
Maintains complete transparency of responsible Radiotherapy install base
Work with Area Sales Managers to design and implement upgrade paths for complete install base
Document upgrade projects for existing install base in salesforce
Update clinical usage report for each account into salesforce quarterly
Document quarterly upgrade status and strategy on complete install base
Actively work and promote regional meetings for your respective region
Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac
Be a certified expert to assist customers with Exactrac Case coverages
Complete Salesforce cases assigned for Exactrac case coverages
Be a certified expert to assist customers with all aspects of Elements
Provide focused support post installation for both Elements and ExacTrac to ensure confidence and utilization of the products
Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication
Become an expert on the your RT install base
Liaison for RT peer to peer discussions
Lead Element software update installation for respective region as directed
Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives
Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers.
Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management
Assist in Market Transparency through documentation in salesforce
Supports pre-sales activities as Application Expert in presentations, evaluations, and customer meetings
Proficient in all aspects of Quotebase and configuration of technology
Coordinates and or assist in on-site visitations of other customers at key centers
Assist sales and takes responsibility for product demonstrations during site visits
Assists sales in presentations when assistance is needed with key accounts
Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts
Responsible for timely completion of his/her own projects
Establishes close personal bond to all radiotherapy users within the region
Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan
Facilitates publication of studies/presentations at congresses
Develop and manage install base for respective region and document activities and outcomes for install base
Assist in coordination of training course for respective region
Coordinates pre-sales training to prospective customers
Brainlab expert for responsible sales counterparts
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees
Set a professional example within the company
Travel 50% +
Qualifications BA/BS preferred, or equivalent experience
Radiation Therapist (RTT) preferred but not required
Dosimetry background preferred but not required
Must be a road warrior, with a willingness and desire to travel constantly
Documented success in prior positions
Excellent written and verbal communication skills
Self-motivated, detail oriented and a proven history of ability to make independent decisions
Previous experience communicating with healthcare professionals
Superior customer relations proficiency and experience working closely with clinical staff
Strong presentation skills
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
High comfort level with software and technology, in general
Additional Information
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: www.brainlab.com
Brainlab, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Covid-19 vaccination, including applicable booster(s), is required if the position requires onsite presence at Brainlab customer sites in compliance with Presidential Executive Orders. Legally allowed exemptions may apply.
Brainlab participates in E-Verify. Click here for more information. Click here to also review the EEO Law Poster.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].