IT Operations Engineer

Austin, TX, United States

The world's leading industrial software company needs world class internal IT operation. We leverage the latest technology to do so, but technology is nothing without the right people executing. We are now looking to grow our team with a new IT Operations Engineer to provide IT support to Cogniters, ranging from top tier engineers to HR making the most of their technical equipment.

Cognite is helping the heavy asset industries to make better sense of their data through innovative technology. We are a Cloud native company that lets technology do the manual, dull work, so we can focus on helping Cogniters work on the fun things that matter. At Cognite thinking outside the box is default! We are always searching for smarter ways to improve our efficiency and the way we work, especially if we can use technology to help us do it. If this sounds interesting to you, then you are in luck!

This is a once in a lifetime opportunity to join a fast growing global scale up company and to get a deeper understanding of what it takes to work for a cutting edge IT team. Send us your CV and come in and meet the most innovative IT team in the world!

About the team

Cognite's IT superheroes work tirelessly behind the scenes, keeping the company's internal systems and innovative SaaS tools running like clockwork.

We are seeking an IT Operations Engineer located at our office in Oslo, Norway or Austin, Texas that will have the main responsibility of supporting and innovating our global internal IT infrastructure for 650 users. You will become part of a lean and flexible team with various and challenging tasks.

Responsibilities Manage, maintain and improve our IT internal infrastructure, IDPs, MDM, networks, and software applications

Troubleshoot and resolve technical issues related to Azure, G Suite, Confluence, Atlassian Suite, Jira, Slack, MAC & PC, SAAS applications access control, and Network

Collaborate with our engineers to develop and implement IT solutions that support our business objectives

Monitor and maintain system security, including user access control and automation workflows

Follow and maintain IT policies and procedures

Stay up-to-date with the latest industry trends and technologies and make recommendations for continuous improvement

We are on the lookout for  an experienced IT Operations Engineer with support qualifications in Network, Azure, G Suite, Confluence, Slack, MAC & PC, and SAAS applications access control. As an IT Operations Engineer, you will work with our team of engineers to manage, maintain and develop our global IT infrastructure. You will support Azure, G Suite, Confluence, Slack, MAC & PC, SAAS applications access control, A/V, and network. Qualifications Bachelor's degree in Computer Science, Information Technology, or relevant experience in IT Operations

3-5 years of experience in IT operations and support, focusing on scripting and automation

Experience with Azure, G Suite, Confluence, MDM, Slack, MAC & PC, SAAS applications access control, and network

Strong troubleshooting and problem-solving skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Prefers to working from the office

Benefits and perks Competitive Compensation including base plus bonus

401(k) with 4% employer matching

Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents

Unlimited PTO + flexibility to enjoy it

18 Company Holidays including the week between Christmas & New Years

Paid Parental Leave Program

Employee Stock Purchase Program (ESPP)

Employee Referral Program

Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices

Join a team of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus .

A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata to know more

Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries

Join our HUB ️ to be part of the conversation directly with Cogniters and our partners.

Paid mobile phone and WiFI

A pet lover? Get the chance to meet Spot !

Cognite is a global industrial SaaS company that was established with one clear vision: to rapidly empower industrial companies with contextualized, trustworthy, and accessible data to help drive the full-scale digital transformation of asset-heavy industries around the world. Our core Industrial DataOps platform, Cognite Data Fusion™, enables industrial data and domain users to collaborate quickly and safely to develop, operationalize, and scale industrial AI solutions and applications to deliver both profitability and sustainability. Visit us at www.cognite.com and follow us on Twitter @CogniteData or LinkedIn: https://www.linkedin.com/company/cognitedata

Equal Opportunity Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way. Apply for this job