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Service Technician

San Diego, CA, United States

Service Technician Department: Manufacturing/Operations/Service

Employment Type: Full Time

Location: San Diego

Compensation: $30.00 - $40.00 / hour

Description Responsible for providing preventative maintenance and repair to compressor customers in a timely and professional manner. Ensures total customer satisfaction and the integrity of the company and its products.

Key Responsibilities • Accurately and efficiently executes airend rebuilds

• Troubleshoots, overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products

• Balances rotor assemblies to specifications

• Performs mechanical work on compressors, related products, building equipment and equipment

• Provides professional troubleshooting and technical services in person or over the phone

• Provides a high level of customer service in response to customer needs and satisfies their expectations

• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times

• Maintains a high level of quality control

• Ensures all service equipment and tools are in good working order, clean and properly repaired including proper tooling and equipment calibration

• Prepares and provides various reports as directed including but not limited to maintaining accurate records on airend rebuild, equipment and preventative maintenance programs

• Completes customer work order forms and other job-related paperwork timely and accurately

• Trains and assists other Service Technicians

• Maintains cleanliness of shop

• Optimizes sales potential with customers

• Performs other related duties as assigned by management

Supervisory Responsibilities: This position has no supervisory responsibility.

Skills, Knowledge and Expertise • Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff

• Must be detail-oriented and work effectively under pressure while meeting all applicable deadlines

• Must have firm commitment to excellence and high standards

• Strong communications skills including ability to listen attentively and to communicate information clearly and effectively

• Detail oriented, organized, self-motivated, resourceful, and adaptable; able to work independently within team focused environment

• Strong understanding of how to create highly satisfied customer

• Ability to follow established policies and procedures with a safety-first attitude

• Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge

• Demonstrated problem solving and process analysis skills

• Good judgement skills with the ability to make timely and sound decisions

• Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects

• Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge

• Proficient in using measuring devices such as micrometers, calipers and dial indicators; understanding of clearances and tolerances

• Knowledge of air compressor or other pneumatic mechanical equipment preferred

• Basic electrical knowledge preferred

• Must maintain valid Transportation Worker Identification Credentials (TWIC)

• Willingness to obtain and maintain necessary certifications required to operate equipment as directed by federal, state and/or local ordinances

• Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible

• Working knowledge of Microsoft Office 365 software

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Service Technician jobs in San Diego, CA, United States

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