Software Engineer - USDS

Seattle, WA, United States

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About USDS

At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

U.S. Data Security (“USDS”) is a standalone entity of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

About the Team

We are seeking an experienced Automation Engineer to join the Threat Discovery & Prevention (TDP) Team within the US Trust & Safety (T&S) organization. TikTok T&S helps ensure that our global community is safe and empowered to create and enjoy content across all of our applications.

As a Senior Software Engineer on the TDP Automation Team you will develop automations and playbooks for threat intelligence ingestion, monitoring, and response. You will work cross functionally with other Trust and Safety teams and Security teams to collaborate on threat initiatives and tune tools to identify false positives and potential false negatives. You will additionally team with other functions to identify areas that could benefit from automation and develop technologies to streamline processes. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

This role may be exposed to harmful content in this role as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance.

Some content viewed my violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.

What will I be doing?

- Develop scripts and products in python for internal use

- Writing detection logic to catch violative content at scale

- Ideate through complex use-cases, determine feasibility of work, build user friendly proprietary products to improve efficiency and consistency

- Identify, collect, and report metrics related to threat intelligence, content development , and automation.

- Manage the effectiveness of tooling, rationalizing tools as needed, and identifying new tool needs as necessary

- Troubleshoot issues, conduct RCAs, maintain automations and tooling, and document your work

Qualifications

What should I bring with me?

- Bachelor's degree or industry equivalent work experience in Computer Science or Computer Engineering.

- Proficiency in Python

- 2+ years of industry experience

- Automation experience, plus if you have experience with Security and/or Trust and Safety use-cases

- Understanding of current industry data analytical capabilities and shortcomings

- Strong technical documentation and reporting skills

- Ability to handle confidential information with discretion

Preferred skills/qualifications

- Experience working on a Trust and Safety or Security team

- SQL Proficiency

- Security automation experience is a plus, such as working with SOAR or threat intel tools

- Working knowledge of cloud platforms (i.e. OCI, GCP, AWS, etc)

- Knowledge of social media processes and products, as well as current gaps that can be exploited by threat actors

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

Job Information:

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $137750 - $237500 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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