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Agente
Fort Worth
Job Description Job Description BASIC FUNCTION: Responsible for coordinating all post production activities with the customer and communicate all field issues. The Customer Support Engineer will be responsible for coordinating internal support to achieve optimum satisfaction to meet customer’s expectations with regards to spares, engineering
Job Source: AgenteAdecco US, Inc.
Fort Worth, TX, United States
Adecco is currently hiring for customer service representive responsible for providing assistance and support to customers with their inquiries, complaints, and issues. They work in various industries and communicate with customers through various channels like phone, email, chat, and social media. Some of the key responsibilities of a customer ser
Job Source: Adecco US, Inc.F2OnSite
Fort Worth, TX, United States
This is a Level 2 Deskside Support position. However, it's in the NOC, where a team of technicians work 7x24x365. Working Schedule: Monday from 10:00 pm through Tuesday 8:00 am Tuesday from 10:00 pm through Wednesday 8:00 am Wednesday from 10:00 pm through Thursday 8:00 am Thursday from 10:00 pm through Friday 8:00 am Job Description The Customer
Job Source: F2OnSiteCVS Health
Arlington
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthAmRisc
Fort Worth, TX, United States
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodat
Job Source: AmRiscThe University of Texas at Arlington
Arlington
**Customer Service Representative** **Bookmark this Posting** **|** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary
Job Source: The University of Texas at ArlingtonHome Depot
Fort Worth, TX, United States
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn ho
Job Source: Home DepotThe University of Texas at Arlington
Arlington, TX, United States
Customer Service Representative Bookmark this Posting | Print Preview | Apply for this Job Please see Special Instructions for more details. Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties an
Job Source: The University of Texas at ArlingtonFort Worth, TX, United States
Job Description
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Qualifications:
Qualifications
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Engineer jobs in Fort Worth, TX, United States
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