Lead, Measurement Operations

, DC, United States

Lead, Measurement Operations page is loaded Lead, Measurement Operations Apply locations United States - Remote District of Columbia - Hybrid time type Full time posted on Posted 3 Days Ago job requisition id R-01415 Who We Are International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Lead, Measurement Operations who will be responsible for providing management and business process solutions to the Global Measurement Team (GMT) portfolio of research studies, data initiatives, communities of practice, and technical services.

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates, and it reports to the Global Vice President, Measurement. Eligible candidates must have the right to work within the country in which they reside and where IJM maintains a presence.

Responsibilities: Seek and share learning that improves any current process, project, way of working, or other established practice.

Develop project management processes for Global Measurement Team work.

Develop and manage processes to secure, share, and use feedback on Global Measurement Team work.

Develop and manage an overall Global Measurement Team communications plan.

Create, manage, and monitor specific communication methods and tools.

Communicate directly with stakeholders on behalf of the Global Measurement Team.

Develop and execute training content on assigned Global Measurement Team work.

Develop and manage ways to track value of Global Measurement Team training initiatives.

Serve as project manager for Global Measurement Team initiatives, as assigned by the Global Vice President, Measurement.

Develop, manage, and execute project management work—especially risk management, communications management, schedule management, stakeholder management, and reporting—in ways that avoid churn and minimize burden.

Maintain accurate and accessible documentation of Global Measurement Team projects and other work.

Prepare content for and lead internal reporting requirements.

Schedule specific project meetings, as directed by the Global Vice President, Measurement.

Ensure translation services for and recordings of meetings.

Participate in IJM’s community of spiritual formation.

Qualifications: Education & Experience

Minimum 3 years of portfolio management experience, including scope, schedule, and budget of constituent projects and initiatives.

Minimum 3 years of communications management experience, including multiple channels and audiences (both technical and non-technical).

Experience working successfully across teams, especially in a matrix-like structure.

Experience working with multiple team members at once and ability to set priorities and handle multiple, competing time and resource demands.

Graduate degree in any field.

Either a globally-accepted project management certification (e.g., PMP or Prince 2) or experience that demonstrates competence in core project management competencies.

Technical Competencies

Knowledge of common project management tools and techniques—with an ability to contextualize where needed.

Comfortability with Microsoft Office applications and common project management applications—sufficient to create process flows, dashboards, standardized reports, and other compelling products.

Strong organizational skills, ability to multi-task, problem solve and pay attention to detail.

Critical Qualities: Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building;

Familiarity with (but not technical expertise in) measurement concepts and work;

Willing to travel internationally (once or twice a year);

Self-starter with strong initiative;

Disciplined with priorities;

Strong interpersonal skills, empathy, and self-awareness;

Strong verbal and written communication;

Flexible, collaborative, and eager to support others;

Effective team player who fosters collaborative environment; and

Adept at creative problem solving.

Application Process: Upload Resume, Cover Letter & Statement of Faith* in one PDF document .

*What is a statement of faith?

A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer? Comprehensive Medical/Dental/Vision benefits

Monthly commuter and parking benefits in the DC metro area

Retirement benefit options

Paid leave starting at 23 days

12 holidays (plus early release the day prior)

Daily, quarterly, and annual community spiritual formation

Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

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About Us International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

Visit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions.

IJM is a leader in the global effort to safeguard vulnerable people. In compliance with International Safeguarding Standards (UNICEF, IASC 6 core principles on PSEA, IASC Minimum operating standards on PSEA and CHS) we commit to a zero-tolerance policy and to take measures to prevent harm against anyone who comes into contact with IJM and its work. By choosing to move forward in the assessment and hiring process you are affirming you will abide by IJM’s Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, Code of Ethics and related procedures.

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