President and CEO, Mount Carmel Health System

Columbus, OH, United States

Employment Type:

Full time Shift:

Description:

Organization Background

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, 136 urgent care locations, is the largest non-for-profit provider of the PACE program in the country, and has many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

Mount Carmel Health System

Mount Carmel Health System, comprised of over 10,000 employees, 2,000 physicians and 900 volunteers, serves more than a million patients in Central Ohio each year. As one of the largest integrated health systems in the community, Mount Carmel provides people-centered care at four hospitals - Mount Carmel East, Mount Carmel Grove City, Mount Carmel St. Ann's, and Mount Carmel New Albany - as well as at an inpatient rehabilitation hospital, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region.

Mount Carmel Health System is the Parent organization of the Mt Carmel Health Plan, the Ohio insurance member of MediGold, a 38,000 hospital-sponsored Medicare Advantage organization that provides high-quality, cost-effective health care at an affordable price. It was designed by doctors to make care and coverage work better together - so beneficiaries can get the most out of their Medicare benefits. Mount Carmel also includes the Mount Carmel College of Nursing. The health system's total operating revenues are $2 billion.

Mount Carmel is committed to safe, high-quality care and continues to win national recognition for clinical performance and patient experience. Mount Carmel is also dedicated to healthcare provider education, with offerings that include ongoing continuing medical education opportunities, six physician residency programs, fellowship program, pharmacy residency, research institute, and one of Ohio's largest undergraduate, graduate and doctor of nursing programs. It also serves as a training site for undergraduate medical education with affiliations with two of the largest medical schools in Ohio.

As a health ministry with a charitable mission, Mount Carmel provides considerable uncompensated benefit to the community each year, and the system and its employees are actively involved in vital business, civic and social service organizations.

Fast Facts

Mount Carmel Medical Group

Offering access to more than 250 primary care and specialty care providers throughout central Ohio

Mount Carmel Health Plan - Medigold

Medicare Advantage

Mount Carmel Urgent Care

Three locations

Mount Carmel Freestanding Emergency Centers

Four locations

Mount Carmel East - Columbus, Ohio

400 bed hospital

12 Adult inpatient units

5 Adult ICUs (CCU, CVICU, MICU, Neuro, STICU)

NICU

Birthing Center

Surgery Center

Level II Trauma Center

Mount Carmel St. Ann's - Westerville, Ohio

284 bed teaching hospital

8 Adult inpatient units

3 Adult ICUs (CVICU, MICU, and SICU)

NICU

Birthing Center

Surgery Center

Emergency Center

Mount Carmel Grove City - Grove City, Ohio

210 bed teaching hospital

6 Adult inpatient units

1 Adult ICU

Birthing Center

Surgery Center

Emergency Center

Mount Carmel New Albany - New Albany, Ohio

60 bed specialty surgical hospital

Orthopedic Services

Neurology Services

Musculoskeletal Care

Surgery Center

Mission

We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

*Reverence

We honor the sacredness and dignity of every person.

*Commitment to Those Experiencing Poverty

We stand with and serve those who are experiencing poverty, especially those most vulnerable.

*Safety

We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

*Justice

We foster right relationships to promote the common good, including sustainability of Earth.

*Stewardship

We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

*Integrity

We are faithful to who we say we are.

Vision

We will be the most trusted health partner for life.

Promise Statement

We Listen. We Partner. We Make it Easy.

Our Actions

Listen to understand.

Learn continuously.

Keep it simple.

Create solutions.

Deliver outstanding service.

Own and speak up for safety.

Expect, embrace and initiate change.

Demonstrate exceptional teamwork.

Trust and assume goodness of intentions.

Hold myself and others accountable for results.

Communicate directly with respect and honesty.

Serve every person with empathy, dignity and compassion.

Champion diversity, equity and inclusion.

Position Purpose

The President and CEO, Mount Carmel Health System, will provide visionary strategic leadership and operational direction to the area Ministries in the development and execution of regional strategic and regional/local operating plans that align with overall system strategies. Additional positional purposes include:

Leads the development of a viable regional healthcare ministry that reflects community needs, achieves organizational goals, and advances the philosophy, mission, and vision of Trinity Health.

Provides executive leadership and oversight within defined service areas that ensures excellence in the care experience and operational efficiencies across a variety of delivery settings.

Seeks out and capitalizes on the advantages of regional and system resources including scale, people, and intellectual capital.

Fosters an unrelenting focus and climate of urgency that balances the opportunity to transform care delivery with current operational realities and the desired service excellence, operating, and financial performance objectives.

Provides leadership and guidance to regional teams, fostering collaborative planning, innovation, and decision-making.

Engages physicians and partners with them to identify opportunities for growth and collaboration.

Understands, fosters and contributes value to the development of both Critical and Strategic Relationships necessary for the effective delivery of Health Care served by each Ministry.

With a focus on population health, ensures that care management activities are linked across the full continuum to include the development of innovative business and care management models.

Creates an organizational culture that celebrates diversity and a community of engaged and committed persons serving the healing ministry with focus on competencies that support values of respect, social justice, care of the poor and underserved, compassion and excellence.

Ensures effective governance, maintains a participative management process and engaged organizational climate that develops and maintains talent and inclusiveness within the Ministries and throughout the region.

Essential Functions

Cultural Alignment: Knows, understands, incorporates and demonstrates the Trinity Health mission, vision, and values in leadership behaviors, practices and decisions.

Executive Leadership: Serves as an executive of Trinity Health, providing advice, guidance and leadership in developing system and regional strategies / direction and in the achievement of performance goals. Seeks out, embraces and capitalizes on the advantages of regional and system resources, diversity, scale, replication opportunities, people and intellectual capital. Participates and actively engages on the Regional Health Ministry CEO Council to advance system integration and performance. Candidate will need to be a nimble and innovative leader, as well as a strong team builder.

Regional Direction: Provides executive leadership and directly supervises regional executive team ensuring the achievement of financial, operational and strategic plans with a focus on excellence in a variety of delivery settings. Champions change and improvement - seeks out and employs effective change management and performance improvement techniques and tools. Ability to collaborate with all Market Leaders and provide effective coaching and development to all teams.

Regional Accountability and Responsibility: The Regional Presidents and CEOs report to and are accountable to the Trinity Health COO. The Regional Presidents and CEOs are accountable for the selection, evaluation and overall success of the senior leadership teams within the region.

The Regional Presidents and CEOs lead and implement effective governance in partnership with the regional boards. Regional boards have limited defined authorities as defined by the system governance/management matrix. Ensures effective integration of regional activities, system services, and subsequent operating metrics.

Dual Accountability and Authority Matrix: The Regional President and CEO shares accountability and authority for specific system supported and led functional responsibilities (Service Area Support Services). The Region President and CEO is responsible for:

Local Ministry strategy and execution in alignment with the system strategic plan.

Direct supervision of the local Service Area System Support functional leaders.

Co-Hiring, firing and performance reviews of Support Service leader with the applicable System functional executive.

Integration of System Service functions and plans into the local ministry strategy.

Oversight of other accountabilities for the ministry functional leader

Strategic Plan: Leads the formation of the regional vision and strategic plans, the development and achievement of its goals and objectives and evaluates the Region's continuing effectiveness within the framework of Trinity Health. Ensures the analysis of community needs and the development of supportive programs and services, especially for the poor, populations at risk and the underserved.

Clinical Delivery: Facilitates the development and implementation of integrated clinical service delivery platforms across the region and in alignment with system integration plans. Champions physician alignment strategies that lead to growth within the region. Ensures the coordination of actions and realization of service efficiencies that drive increased clinical quality, patient safety, and enhanced patient and physician satisfaction and responsiveness to marketplace growth and needs.

Mission and Diversity: Develops and sustains an organizational culture that celebrates a diverse community of committed persons serving the healing ministry with focus on developing competencies that support values of respect, social justice, care of the poor and underserved, compassion and excellence.

Talent Development: Mentors and develops regional leadership, fostering achievement of goals and objectives, high performing leadership practices, collaboration, innovation, and interdependence. Employs participative management and leadership approaches that optimize organization resources and talent effectiveness and organizational learning.

Community: Actively participates in associations and groups within the region. Establishes and maintains relationships with key community and state leaders to facilitate the accomplishment of regional and system goals and objectives.

Engagement : Develops and sustains an environment that supports optimum engagement of colleagues and physicians. Champions behaviors that include respect for individuals, open, honest, and direct communication, collaboration and integrity to attain engagement.

Regulatory and Compliance: Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Leadership Competencies

As a Trinity Health Executive, one is expected to demonstrate leadership traits which support the health system's Mission Statement and Core Values (as identified above). To this end, Trinity Health Leaders have:

An absolute dedication to the patient experience, quality, and patient safety.

Commitment to colleague engagement with a demonstrated ability to improve.

Understanding and ability to implement new care models to deliver the triple aim through Alternative Payment Models.

Appreciation for the intricacies in managing physician/clinical relationships and successfully align and engage clinicians.

A leadership philosophy that integrates performance excellence methods and a management system to achieve continuous operational excellence.

Ability to operate in complex matrix environment working effectively with local and system teams.

Experience in a mission-based organization that effectively assures the development of a sustainable business model that supports effective execution of the mission - by never losing sight of it.

Ability to lead and operationalize growing market share and covered lives.

Qualifications / Experience / Traits / Requirements

A minimum of ten (10) years of senior-level management experience, including experience as a Regional President/Chief Executive Officer, Chief Operating Officer, and/or President/Chief Executive Officer of an integrated health care entity or large, complex heath system. While not required, experience in a faith-based healthcare organization and experience in a healthcare system with healthcare provider educational entities are a plus.

Advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs.

Experience marketing and branding within competitive markets with shifting patient populations.

Extensive knowledge and understanding of current health care trends and practices.

Highly developed interpersonal and communication skills and business acumen.

Must be able to operate effectively in a collaborative, shared leadership environment.

Ability to identify, create and foster an organizational culture that is supportive of and builds upon the Trinity Health faith-based traditions and vision for a healing ministry.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Should have a passion for transforming a health care system into one that delivers the triple aim of better health, better care, and lower costs. Should have evidence of helping health care organizations make meaningful progress in pursuing these goals.

Should have experience and accomplishments demonstrating a willingness and ability to manage/or be part of a management team that successfully managed across the continuum of care including physician practices and beyond the acute setting only.

Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries.

Must be able to effectively analyze, communicate, and respond.

Education

Must possess deep, thorough knowledge of healthcare management principles and techniques as normally obtained through a Master's Degree in Health Administration (MHA) or a related field.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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