Data Analytics Manager

Chicago, IL, United States

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department: Data Analytics Manager/Experience Research and Design Administration

Experience Research and Design is a multidisciplinary design, research, data and insights team dedicated to delivering innovative, differentiated and exceptional experiences to Northern Trust’s clients and employees. We are committed to growing and supporting a diverse team, with a collaborative environment that provides educational and career growth opportunities.

Responsible for managing a small group of individual contributors within the Data Analytics function. The Data Analytics function is responsible for working with large and complex data sets (both internal and external data) to evaluate, recommend and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve and measure the success of key business to business outcomes. Responsible for documenting for data processing.

The key responsibilities of the role include:

• Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise

• Focus of role is on execution of strategic direction of business function activities

• Carries out complex initiatives involving multiple disciplines and/or ambiguous issues

• Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity

• Makes staffing decisions, manages expenses and salary review process for the division.

• Participates in developing division strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met.

• Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.

Skills/Qualifications :

• Deep understanding of Google Analytics 4

• Understanding of Saas digital tools for data ingestion

• Skilled in data analytics to drive business insights with a focus on digital data

• Ability to guide and coach digital product teams on the data maturity path from data collection to descriptive analytics to predictive analytics

• Flexible and comfortable using a range of tools and techniques

• Able to engage others, and can flex communication style for a range of audiences from product teams to Executive Leadership

• Self-starter, proactive, an explorer, team player

• Able to balance client, Partner and business outcomes, prioritizing accordingly

• Strategic thinking, and problem-solving skills with an ability to balance immediate client focused value and long-term strategic goals

• Experienced with Human Center Design + Experience Research

• Excellent oral and written communication skills are required

• Highly flexible and adaptable to change

The successful candidate will benefit from having:

• Technical skills / systems knowledge (e.g. Dynamics, SalesForce) is preferred

• A College or University degree and/or 10-15 years of relevant proven work experience is preferred.

Working Model: Hybrid (#LI-Hybrid)

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

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