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iSeatz
Sacramento, CA, United States
Job Description Job Description Our Mission iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $4B a year in transactions. We have a history of long-term trusted relationships an
Job Source: iSeatzSBM Management Services, LP
Sacramento, CA, United States
Description Position at 4Insite The User Researcher is passionate about creating user centric experiences. This resource works closely with UI/UX team, SME’s, and key stakeholders. Responsibilities Collect and analyze user behavior through field visits, surveys, benchmark studies, usage, and A/B testing Work with Designers, Product Managers, an
Job Source: SBM Management Services, LPInsight Global
Sacramento, CA, United States
Job Description An employer is seeking a Remote UX Researcher in or around the Sacramento/San Francisco Bay Area to join an incredible team leading a major public health technology initiative. This individual will be responsible for conducting user research as part of the user experience design team to drive forward the UX/CX strategy for these pr
Job Source: Insight GlobalWolters Kluwer
Sacramento, CA, United States
CX UX Research Consultant - Remote R0040745 Job Summary: We are seeking a strong CX/UX Research Consultant to join our growing UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX/UX Design for Tax & Accounting North America, you’ll have the opportunity to join a very talented group of UX professionals a
Job Source: Wolters KluwerWolters Kluwer
Sacramento, CA, United States
CX UX Research Consultant - Remote R0040745 Job Summary: We are seeking a strong CX/UX Research Consultant to join our growing UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX/UX Design for Tax & Accounting North America, you’ll have the opportunity to join a very talented group of UX professionals and
Job Source: Wolters KluwerHumana
Sacramento, CA, United States
Become a part of our caring community and help us put health first The Senior UX Research Professional designs and executes research for digital products including website and native mobile app. Uses generative, formative, and summative research to guide UX and Visual Designers, Copywriters, Content Strategists, Digital Product Managers, and Stake
Job Source: HumanaWolters Kluwer
Sacramento, CA, United States
Senior CX/UX Research Consultant - Remote or Hybrid R0040451 As a Sr. CX/UX Researcher , you will join the User Experience department of Wolters Kluwer's Digital Experience Group. In this role, you will be part of a passionate and experienced User Experience Team. Together with colleagues in other disciplines, you will be responsible for the suc
Job Source: Wolters KluwerMeta
Sacramento
**Summary:** Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to con
Job Source: MetaSacramento, CA, United States
Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).
The anticipated salary range for this role is between $79,180.00 and $92,541.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.
It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Collaborate across workstreams to guide the evolution of a new financial product.
Collaborate closely with Research Lead in designing/conducting studies and socializing findings.
Explore competitor library and market reports; drive discovery while benchmarking our UX and product.
Design and conduct quantitative studies: usability testing, preference tests, impression tests, navigations tests, surveys, card sorts, etc.
Design and conduct qualitative studies: interviews, focus groups, guerilla testing, etc.
Help prepare and facilitate ideation workshops to empower innovation.
Evolve our understanding of the customer through personas, empathy maps, user flows, and journey maps.
Apply best practices and knowledge of user experience principles.
POSITION SPECIFICATIONS:
Education: Bachelor’s degree in HCI, psychology, sociology, statistics, computer science, or related field preferred.
Experience: 1-2 years experience in User Research, Market Research, or UX Design
Strongly analytical and statistically minded, you love diving into data and finding patterns in chaos
Knowledgeable of data visualization best practices
Adept with market and competitor analysis
Experienced in designing / conducting quantitative research: usability tests, surveys, A/B tests, and impression tests
Succinct and impactful reporting
Excellent presentation skills, experience briefing stakeholders
Comfortable with fast-paced and semi-unstructured business cadence
Outstanding written and verbal communication skills
Self-starter with ability to define and complete objectives independently
Technologically strong and digitally savvy
Proficient in Microsoft Suite (Word, Excel, PowerPoint)
Case study or portfolio showcasing a variety of research methods and creative solutions
Preferred Skills/Qualifications:
Experience with research repositories or databases
Experience with Google Analytics or other analytics engines
Experience designing / moderating qualitative studies: interviews and usability tests
Experience developing UXR artifacts (infographics, personas, empathy maps, journey maps, user stories, etc.)
Experience conducting card sorts
Experience with UserZoom or a similar testing tool
Experience with SurveyMonkey or similar survey tool
Experience facilitating ideation workshops
Experience working in an Agile Environment
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
UX Researcher (Remote) jobs in Sacramento, CA, United States
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