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Tipalti
Foster City, CA, United States
Position Summary In this role you will be responsible for managing strategic programs and initiatives for the Tipalti Operations division. This is a cross-functional role that spans several departments and teams both within and outside the operations team. You will be part of a small and nimble team that is action-oriented with high impact. This
Job Source: TipaltiCisco
San Jose, CA, United States
What You'll Do This position will provide operational support within the Webex engineering organization. You will help provide insight into spend, will help managers with hiring, will assist with purchasing and vendor communications, and will help yield direct assistance to engineering staff on Cisco processes and procedures. Who You'll Work With
Job Source: CiscoZoox
Foster City, CA, United States
As a leader in the autonomous vehicle space, Zoox is building a suite of products to test and evaluate driving Artificial Intelligence (AI) at scale, continually pushing the capabilities of our autonomous vehicles. This set of products serves internal customers across a multitude of critical functions within our organization and leverages cross-fun
Job Source: ZooxZoox
Foster City, CA, United States
As a leader in the autonomous vehicle space, Zoox is building a suite of products to test and evaluate driving Artificial Intelligence (AI) at scale, continually pushing the capabilities of our autonomous vehicles. This set of products serves internal customers across a multitude of critical functions within our organization and leverages cross-fun
Job Source: ZooxZoox
Foster City, CA, United States
As a leader in the autonomous vehicle space, Zoox is building a suite of products to test and evaluate driving AI at scale, continually pushing the capabilities of our autonomous vehicles. This set of products serves internal customers across a multitude of critical functions within our organization and leverages cross-functional expertise from the
Job Source: ZooxWisk Aero
Mountain View, CA, United States
We are looking for a Project Manager to join our team. The goal of a Project Manager at Wisk is to manage Wisk's Operation Validation Program to demonstrate and validate how our technologies interact with other elements of the existing aviation ecosystem, to achieve company priorities and to collate a company wide view of our requirements and ident
Job Source: Wisk AeroRussell Tobin
Cupertino, CA, United States
Job Description Job Description Job Tilte: Business Operations Project Manager Location: Cupertino, CA Duration: 12+ months Pay Range: $50/hr-$60/hr(depending on experience) Key Qualifications: ◦ Comprehension of how credit card, digital wallets and other alternative payment types function and the nuances of each ◦ Knowledge of risk and complianc
Job Source: Russell TobinGetInsured
Mountain View, CA, United States
Sales Operations/RFP Project Manager About GetInsured: What started as the "Expedia" of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we're now re
Job Source: GetInsuredSunnyvale, CA, United States
Summary:
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Required Skills:
Project Manager, Operations Metrics & Monitoring Responsibilities:
Support users through both direct support interactions as well as scalable solutions.
Utilize data sources to monitor Community Operations team metrics, identify root causes of issues or movements, and recommend business solutions.
Investigate why metrics move, produce a root cause analysis, and work with diverse teams across Community Operations to identify fixes & improve a metric in the future.
Lead strategic programs & designs end-to-end processes to continually improve the existing metric capabilities.
Provide strategic guidance on how to run our business based on metric insights.
Deeply understand the architecture and integration points of Meta’s community support processes, products, and policies.
Analyze complex support flows and provide recommendations for process, policy and product improvements.
Track and analyze key operational metrics and help determine where to focus optimization efforts.
Work with cross-functional partners to improve the community support experience.
Conduct business process analysis and initiate and drive projects to completion.
Minimum Qualifications:
Minimum Qualifications:
Employer will accept a Master’s degree in Integrated Manufacturing Systems Engineering, Engineering Management, Information Technology Management, Computer Science,Engineering, Applied Sciences, or related field and 48 months of experience in the job offered or in a computer-related occupation. Experience must include 48 months of experience in the following:
Industry experience in a consumer-oriented product environment, consulting, operations, or project management role
Analyzing and overseeing vendor management
Working in cross-functional environments
Developing product roadmaps and managing backlogs
Data-driven decision making and problem solving
Identifying process gaps and operationalizing strategies
Advanced Excel skills including pivot tables, forecasting, and formulas.
Public Compensation:
$197,829/year to $245,520/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
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Project Manager, Operations Metrics & Monitoring jobs in Sunnyvale, CA, United States
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