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Monro, Inc.
Absecon, NJ, United States
Company Description Monro is an Auto Care Company that cares about their employees and their guest. Job Description Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business throug
Job Source: Monro, Inc.Mr. Tire Auto Service Centers
Absecon
Job Description Job Description Company Description Monro is an Auto Care Company that cares about their employees and their guest. Job Description Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute th
Job Source: Mr. Tire Auto Service CentersSenior Helpers - Linwood
Linwood
Job Description Job Description Urgently Hiring! It's more than just a job! We are looking for YOU to make a difference in someone's life! Join one of the fastest-growing home care companies in the nation. Senior Helpers is the first national in-home care company to be recognized as a Great Place to Work as a leading senior care provider! Senior
Job Source: Senior Helpers - LinwoodShowboat Hotel & Island Waterpark
Atlantic City
Job Description Job Description Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly ho
Job Source: Showboat Hotel & Island WaterparkMarriott
Atlantic City
**Additional Information** Part Time, Swing Guest Experience Expert **Job Number** 24068316 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Typ
Job Source: MarriottLegacy Vacation Resorts
Brigantine, NJ, United States
Description Join Our Team and Make a Sustainable Impact! At Legacy Vacation Resorts, our core values are people-centric, forward-acting , experience-focused , and environmentally-driven . Join us to: Foster meaningful connections in a supportive environment where the person is the core of every decision. Drive innovation and shape the future o
Job Source: Legacy Vacation ResortsMarriott International
Atlantic City, NJ, United States
Additional Information Part Time, Swing Guest Experience Expert Job Number 24068316 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Manag
Job Source: Marriott InternationalMarriott
Longport, NJ, United States
Additional Information Part Time, Swing Guest Experience Expert Job Number 24068316 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Managemen
Job Source: MarriottAbsecon, NJ, United States
Monro is an Auto Care Company that cares about their employees and their guest.
Position Summary:
You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.
Duties & Responsibilities:
Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.
Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.
This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Able to understand and effectively communicate all products and services Monro offers to customers.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Maintain an organized and neat customer waiting area.
Other duties as assigned.
Knowledge, Skills, and Abilities:
High school diploma or equivalent required.
Valid Driver's License.
One (1) year of sales experience needed.
Preferred One (1) year of related experience in the automotive service environment.
Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.
Strong problem-solving skills.
Ability to work, Days, Evenings, Weekends, Holidays
Physical Demands:
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enter and locate information on computer.
Safely operates a motor vehicle.
All your information will be kept confidential according to EEO guidelines.
Your next Destination!
Growth Opportunity:
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Guest Care Specialist jobs in Absecon, NJ, United States
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