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Vaco Boston has teamed up with our client in Andover, MA to help find Customer Service Representative to join its team.
Hybrid: Tuesday-Thursday onsite
Responsibilities:
Answer inbound calls and emails with clients to resolve any issues, in a professional manner
Accurately enter proprietary information into the system
Ability to troubleshoot, ind
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the countr
If you are a skilled professional who is highly motivated and consistently stands at the front of the pack, we want to talk to you! The role of this position will be to provide exceptional customer service and to support the Marketing team as needed. The chosen candidate will take on this responsibility with ambition and understand that every inter
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years
Overview
The Customer Care Representative (CCR) acts
Job Description:
Company is looking to hire a Customer Care Rep for our Andover location. In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA. This is a career where you will truly be valued, receive excellent compensation, a
Are you a self-motivated and team-oriented individual ready to take on a new role within an exciting company? Do you deal with customers and colleagues with the same amount of positive energy and excitement? Can you be productive working from home while effectively multi-tasking on a variety of projects and assignments?
Choose Us.
Sutherland is s
Position Scope:
The Customer Care Specialist II is fully responsible for all Anika Inc customer orders, documentation, and other activities required to support commercial activities. This position interacts as well as takes the lead with internal departments to complete complex transactions on required timelines. Attention to detail and critical t
Job Source: Anika Therapeutics
Customer Care
Andover, MA, United States
Vaco Boston has teamed up with our client in Andover, MA to help find Customer Service Representative to join its team.
Hybrid: Tuesday-Thursday onsite
Responsibilities:
Answer inbound calls and emails with clients to resolve any issues, in a professional manner
Accurately enter proprietary information into the system
Ability to troubleshoot, independently
Data entry
Create and maintain records of customer interactions and transactions, including, but not limited to: recording details of inquiries, filing complaints, writing thorough comments, taking appropriate and necessary action(s) to resolve the issue, escalating to appropriate personnel
Create tickets and forward to appropriate department(s)
Ensure that issues are resolved in a timely manner, while maintaining professional etiquette
Other duties as assigned
Requirements:
Call center or customer service experience
Excellent communication skills – both written and verbal