Design Director
Chicago, IL, United States
Job Description
Why iCrossing
For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.
We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.
We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
About this job
We are seeking a forward-thinking Design Director who is passionate about solving complex problems in a highly consumer-centric way. An individual who can lead teams in the creation of world-class digital experiences, based on an understanding of our customers' business goals and their customers' needs. Contributing throughout the lifespan of an engagement, from initial strategy, throughout the entirety of the design process, and working directly with technology teams to bring those experiences to life. This Design Director will leverage the power of data, personalization, and innovative technology to drive our clients' brands through future-state creativity. They will collaborate with multi-disciplinary teams to oversee the execution of global digital experiences, enterprise design systems, and immersive design solutions.
What you'll do
Collaborate with clients and internal teams to develop customer-centric creative strategies that drive business outcomes.
Facilitate ideation and collaboration to generate compelling, intelligent creative solutions, rooted in consumer data, user experience best practices and trends, and digital innovations.
Translate conceptual ideas into tangible digital assets, including design systems, websites, apps, and immersive experiences.
Manage creative teams and projects to ensure consistent product quality.
Assist with scoping, resourcing, mapping, and managing timelines and budgets.
Present creative work with passion and articulate digital expertise.
Provide creative leadership and strategic contributions for new business pitches.
Contribute to the definition and execution of practice-wide processes, methodologies, and design standards.
Integrate innovative digital best practices across all creative work.
Inspire, evangelize, and grow the creative team/practice.
Contribute to the continuous upskilling and training of teams on industry evolutions.
Who you are
Extensive expertise and experience in leading teams to deliver world-class, enterprise-scale digital experiences powered by design systems.
Expertise in experience design principles, systems, and tools, with experience collaborating with strategy, technology, and other multi-disciplinary teams.
Ability to utilize data-driven consumer insights to visualize complex concepts and creative solutions.
Excellent communication, presentation, and written skills, with experience and confidence in presenting to executive-level audiences.
Proven ability and experience in leading teams across multiple tracks of work and multiple clients concurrently.
Proficiency in design and collaboration tools such as Figma, Miro, and Adobe Suite products.
Motivation to drive new business and contribute to growth of existing accounts.
Effective at leading and managing creative teams in a collaborative environment.
Portfolio displaying extensive experience leading the creation of large-scale digital experiences required.
Our Mission & Values
The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules.
Our core values map back to our vision.
Be Kind : lead with compassion. What you truly know about someone's life is very little.
Lead with Candor: know the line.Is what you say true, good, and useful?
We Before Me : lead for others. The sum is always going to be greater than the parts
We evolve clients for a human-centric future - creating a better world for everyone.
Benefits
iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.
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