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Family Dollar
Millington, TN, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarMorrow Group USA Inc
Memphis, TN, United States
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll l
Job Source: Morrow Group USA IncWindow Genie
Memphis, TN, United States
Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more. As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisf
Job Source: Window GenieFastSigns
Memphis, TN, United States
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looki
Job Source: FastSignsAlphaGraphics
Memphis, TN, United States
BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that m
Job Source: AlphaGraphicsFamily Dollar
Marion, AR, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarFamily Dollar
Southaven, MS, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarMark Hardin - State Farm Agency
Memphis
Job Description Job Description Mark Hardin - State Farm Agency, located in Bartlett, TN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is preferred but not required as we will train the right person with the right skill set. This is a Customer Service positi
Job Source: Mark Hardin - State Farm AgencyMemphis, TN, United States
Job Details
Level
Experienced
Job Location
Memorial Hall - , TN
Position Type
Graduate Assistant
Education Level
Doctorate
Travel Percentage
Road Warrior
Job Shift
Day
Job Category
Education
Description
Customer Service Representative for International Student Services - GA Position
Level: Experienced
Job Location: Cumberland University - Lebanon, TN
Position Type: Staff
Education Level: Bachelor's Degree
Job Categories: Education
POSITION TITLE: CALL REPRESENTATIVE FOR INTERNATIONAL STUDENT SERVICES
DEPARTMENT: International Student Services
SUPERVISOR: VP/Director of Enrollment Services
FLSA STATUS: Exempt
GENERAL JOB FUNCTION
Primarily responsible for interacting with both current and prospective international students. This position involves working with students' interest at both the undergraduate and graduate programs level. Candidates will focus on answering and responding to student inquiries via phone, text, What's App, and email.
STANDARD EXPECTATIONS
Responsibilities include, but not limited to:
To possess the understanding of and the commitment to the University Mission.
Interpret and communicate academic and institutional policies accurately, promptly, and thoroughly.
Assist the International Student Services staff and Designated School Officials (DSO's) with daily tasks.
Answering and returning phone calls of prospective and current students.
Keep records of student interactions, transactions, comments, and complaints.
Maintain open lines of communications with program directors, enrollment staff, and other affiliated parties regarding programmatic activities and events involving international students.
Manage and update student files, both digitally and physically.
Assist enrollment and international student services staff with reconciling lists and projects as needed.
Filter tickets and calls in terms of level of importance for supervisory review.
Providing feedback on the efficiency of the customer service process.
Serve as the initial point of contact for those visiting the International Student Services space, as well as those who reach out via phone call.
Assist prospective students who need help navigating the website with finding the information they need.
Scanning, printing, and filing transcripts and other required/relevant documents.
Participate in professional development as appropriate to the role.
Foster positive, professional and effective written and verbal communication with students, supervisors, college staff, and faculty.
Respond in a professional manner to correspondence and other inquiries regarding programs; maintain open lines of communication with regards to assigned programs.
Perform other duties/tasks as may be assigned and/or requested by the supervisor(s)
DECISION MAKING AND MANAGEMENT
On a regular and continuous basis exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the department/division.
EDUCATION AND EXPERIENCE
Required: Bachelor's Degree
QUALIFICATIONS AND SKILLS Strong communication skills using spoken and written words.
Organizational Skills and the ability to prioritize responsibilities.
Multi-task oriented.
Computer knowledge and skills.
Record keeping and reporting skills.
Excellent Interpersonal skills.
Demonstrated leadership skills.
Ability to travel.
Ability to lift up to 50 lbs.
Customer Service Representative, International Student Services jobs in Memphis, TN, United States
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